iPhone Can't enable personal hotspot

martell

macrumors newbie
Original poster
May 23, 2013
9
0
I unlocked my Iphone 4S using a Gevey ultra sim. I moved to another carrier and everything is working fine except for the personal hotspot. When I try to enable it I get a message saying "To enable Personal Hotspot on this account, contact (previous carrier) I think the phone still thinks its on the old carrier.
Is there any way to get past this for example is there anything in App store that would create a wifi hotspot. The phone is not jailbroken.
 

darricksailo

macrumors 601
Dec 18, 2012
4,354
113
I unlocked my Iphone 4S using a Gevey ultra sim. I moved to another carrier and everything is working fine except for the personal hotspot. When I try to enable it I get a message saying "To enable Personal Hotspot on this account, contact (previous carrier) I think the phone still thinks its on the old carrier.
Is there any way to get past this for example is there anything in App store that would create a wifi hotspot. The phone is not jailbroken.
There are tethering apps that show up from time to time on the AppStore but they get removed within a few hours. Other than that, jailbreaking is probably your only option

Do you know which carrier the phone is locked to?
 

martell

macrumors newbie
Original poster
May 23, 2013
9
0
Its locked to Meteor in Ireland, can't see them helping me seeing as I've left them. :mad:
 

dictoresno

macrumors 601
Apr 30, 2012
4,205
468
NJ
Can you reinstall the firmware? that might erase previous carrier info.
I agree. I think the menu for hotspot only appears if the carrier info being pushed to the phone allowes it. If your phones carrier data still thinks its on the old one. A fresh restore may work.
 

martell

macrumors newbie
Original poster
May 23, 2013
9
0
Thanks for the replies guys. I'll try a fresh restore and see how I get on.
 

martell

macrumors newbie
Original poster
May 23, 2013
9
0
Just another question, when I restore it would I need to set up as a new phone to give this the best chance of working.
 

MrMacMack

macrumors 6502a
Oct 24, 2012
838
0
Just another question, when I restore it would I need to set up as a new phone to give this the best chance of working.
I suggest so. Make sure you backup ahead of time and then setup as a new phone just to test.
 

martell

macrumors newbie
Original poster
May 23, 2013
9
0
I tried a fresh restore and set up as a new phone but it didn't make any difference. When I was using the gevey sim to unlock I had to use the original sim in the process so it seems like that's where its getting the original carrier's data from. Looks like I'm stuck with it.:mad: