Can't get a Windows app to open on my MBP

TORC

macrumors newbie
Original poster
Mar 11, 2009
18
0
Melbourne, Australia
Has anyone ever not been able to get a particular Windows app to open on their Mac?

I have searched to no avail (maybe I just fail at searching).

Until now, I've never had a problem getting ANY Windows application to open on my Mac using VMWare Fusion, let alone when booting "natively" into Windows XP using boot camp.

I've installed (without a problem) a MoTeC ECU management program (called ECU Manager) but cannot get it to start. I've done all the standard Windows troubleshooting things like reinstalling, disabling virus and firewall software, checking permissions, removing all references in the registry before re-trying etc etc. No go.

I can get the software to work on a borrowed HP laptop and also my PC desktop without a problem.

What to do? I really need to use this software on my laptop. I only bought a MBP because Windows and all Windows software run on them. Seems I was wrong? I would be really disappointed if I have to go out and by a PC laptop. May as well sell the Mac if I can't use Windows software.

Can anyone suggest how I could get this software to work? MoTeC are no help because I've put it on a Mac (even though it's on a Windows partition).
 

DeepIn2U

macrumors 604
May 30, 2002
6,550
1,940
Toronto, Ontario, Canada
On the windows partition try to launch it again and then immediately open up control panel administrative tools and there launch event viewer; easily done by Start> Run: eventvwr.exe

under application sidebar you should see an error listing, open it and see what the event ID number is and it's summary. Sometimes the summary is self explanatory but you can use google search linking to micrososfts sight for insepth explanation of the event id.

Hope this helps
 

TORC

macrumors newbie
Original poster
Mar 11, 2009
18
0
Melbourne, Australia
I didn't mention it before but nothing shows up in event viewer.

Also, no process or application shows up (even for a second) in task manager either.

Double clicking on the desktop shortcut (or the actual .exe it points to) just causes the mouse pointer to turn to an hour glass for a split second, then nothing. Apart from that and seeing CPU usage go up to about 50% for that split second, you would think that nothing happened at all.

I'm also logged in as local Admin.

The only clue I have is that I know that this program uses a USB port for communication (with a cars ECU), so maybe it isn't seeing that as it would on a normal PC - so maybe decides not to open?? No idea really. I thought that it may possibly be a USB driver issue so I installed a set of MoTeC's own USB drivers which unfortunately didn't help. I may be off track with USB though.

There's no conflicts in device manager.

Like I said, this program works flawlessly on two PC's that I've just installed it on - it's just a problem on my MBP with bootcamp/VMWare.
 

TORC

macrumors newbie
Original poster
Mar 11, 2009
18
0
Melbourne, Australia
So... has anyone ever not been able to get a particular Windows app to open on their Mac?




After talking with MoTeC, we think it might be failing to open due to it not seeing USB. Apparently the program looks for USB access upon startup and will fail to start if it doesn't have it. Other installed programs that use USB are fine. MoTeC even sent me some MoTeC USB drivers, but they didn't fix the problem.
 

CylonGlitch

macrumors 68030
Jul 7, 2009
2,929
113
SoCal
So... has anyone ever not been able to get a particular Windows app to open on their Mac?




After talking with MoTeC, we think it might be failing to open due to it not seeing USB. Apparently the program looks for USB access upon startup and will fail to start if it doesn't have it. Other installed programs that use USB are fine. MoTeC even sent me some MoTeC USB drivers, but they didn't fix the problem.
Sounds like their application is crashing. That is a problem on their side. In Bootcamp, if you've installed the drivers from the OSX disk, you are no different then any other PC out there. This sounds like a bug in their code. I have had a few apps cause problem in Fusion, but they were custom apps and did some odd things. But in Bootcamp, things worked perfectly.

1) Make sure you've got the drivers installed from the OSX disk, specifically Snow Leopard if you can.
2) Shut down everything else. I've had virus software prevent apps from running.
3) If it is still failing, ask them for more help because they are doing something odd and not reporting a failure. (I had one app that if the database was corrupted would shut down and not report anything -- took forever to debug).

Good luck.
 

Darth.Titan

macrumors 68030
Oct 31, 2007
2,727
418
Austin, TX
Have you only tried it in Fusion? Have you tried using the program while booted natively into Windows?

As for MoTeC support, just tell them your problem and not that you're using a Mac. If you're booted natively into Windows it doesn't matter what brand your notebook is. They should support their product.
 

TORC

macrumors newbie
Original poster
Mar 11, 2009
18
0
Melbourne, Australia
Sounds like their application is crashing. That is a problem on their side. In Bootcamp, if you've installed the drivers from the OSX disk, you are no different then any other PC out there. This sounds like a bug in their code. I have had a few apps cause problem in Fusion, but they were custom apps and did some odd things. But in Bootcamp, things worked perfectly.

1) Make sure you've got the drivers installed from the OSX disk, specifically Snow Leopard if you can.
2) Shut down everything else. I've had virus software prevent apps from running.
3) If it is still failing, ask them for more help because they are doing something odd and not reporting a failure. (I had one app that if the database was corrupted would shut down and not report anything -- took forever to debug).

Good luck.
Thanks for the idea but re-installing the Windows Boot Camp drivers (from m my SL disk) didn't help.
 

TORC

macrumors newbie
Original poster
Mar 11, 2009
18
0
Melbourne, Australia
Have you only tried it in Fusion? Have you tried using the program while booted natively into Windows?

As for MoTeC support, just tell them your problem and not that you're using a Mac. If you're booted natively into Windows it doesn't matter what brand your notebook is. They should support their product.
Tried natively. Motec already know about my problem being on a Mac (my mistake for mentioning that I think).
 

Similar threads

Register on MacRumors! This sidebar will go away, and you'll see fewer ads.