can't get into apple support

Discussion in 'Apple, Inc and Tech Industry' started by wastingmytime, Jan 9, 2008.

  1. wastingmytime macrumors newbie

    Jan 9, 2008
    I am having trouble with multiple aps failing over the past few days and tried to log into apple's site for support. it allowed me to create an ID, i set up a user account, but couldn't post to the discussions. I ended up logging in 3 times and creating a user account (repeatingthe exact same information) 4 times.

    how do i get in?

    i have removed my harddrive and put it in anexternal case, formatted, reinstalled OS on new drive, reinsdtalled applications and everything worked great for about 2 days, then external iphoto failed, then external itunes wouldn't open then internal iphoto failed, what is going on???
  2. CashGap macrumors 6502


    Sep 15, 2007
    Music City, USA
    No idea about Apple support but it sure sounds like the original drive is failing.

    A new drive with OS and Apps is working but external data is failing on the original drive...

    What machine, drive, etc.?
  3. wastingmytime thread starter macrumors newbie

    Jan 9, 2008
    machine details

    The Computer is a G4 Tibook, one of the later Tibook models.
    the ATA 4 bus is
    and the ATA 3 bus is set to Mashita DVD-r UJ-815
    which i think is referring to the old drive, but i really don't know what I'm talking about here. i'm just reading it off the computer.
    The firewire bus is set to 1394/USB20 drive holding my old internal 60 Gig hard drive. It says it's writable.
    Is there something specific you're looking for?

    As I said, everything was working fine the first day i used it, though sometimes it was confusing how to move photos over, that may have screwed up iphoto, but itunes was working and I haven't really played with that crossover.
    got iphoto working on the internal now, don't know why that was affected.
  4. wastingmytime thread starter macrumors newbie

    Jan 9, 2008
    end of thread

    went to a shop and got assistance. thanks for trying to help.

    still don't know why i can't log onto apple's site, but don't need to now.

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