Can't get mail with new wireless connection

Discussion in 'MacBook Pro' started by Magritte, Sep 5, 2007.

  1. Magritte macrumors member

    Joined:
    Jul 14, 2007
    Location:
    Los Angeles, CA
    #1
    I used my SR MacBook Pro for the first time at the college where I work. For some reason, while I had no problem surfing the web, I was not able to receive mail. I already set up Mail with the correct SMTP server for wireless, but why would I not be able to connect to any of the different POP servers that I use (none of which were down today)? I have successfully sent and received mail on other wireless networks.

    I tried Earthlink customer service. Of course, useless.
     
  2. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    A lot of colleges block the email ports for various reasons. You might need to talk to an IT guy about getting a customised a PAC file or some email port settings. It's probably best not to mention you have a Mac 'cause a lot of IT drones freeze up when they hear that.
     
  3. Magritte thread starter macrumors member

    Joined:
    Jul 14, 2007
    Location:
    Los Angeles, CA
    #3
    That's interesting about the ports, I wasn't aware of that. Makes sense though since it works everywhere else. I'll definitely go to IT, but at least I can get webmail if all else fails. Thank you, mad jew. (Are you a member of my family?)
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia

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