can't get software updates or Mac help

[mikali103]

Hi everyone. I am new to the site and have a problem.For some reason , when i click on software update, as we4ll as Mac help......... nothing happens. Even if the update icon is flashing, i still get no response.I am running 10.3.9(iMac) Any help- would be appreciated.
thank you

 

[techound1]

Are you sure you're connected to the internet? Sillier things have happened. 😀

 

[mikali103]

I am sure. I am actually writing from my computer