Can't Hear!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by vernod, May 28, 2013.

  1. vernod macrumors newbie

    Dec 13, 2011

    Have the iPhone 5. I can't hear the person I am calling (or who calls me) from the earpice (it is very very faint). If I put it on speaker, no problem. I read somewhere about cleaning out the headphone jack. Well, when I looked at the jack, I found a small rolled up piece of paper which I extracted - it was a quality control confirmation! Why would Apple put that in the headphone jack?!?! Anyway, I still have this problem. Any suggestions?

  2. dictoresno macrumors 601


    Apr 30, 2012
    So you can't hear anyone from the earpiece, but managed to remove a wad of paper from the headphone jack but still have the problem? Lol seriously? Oh the threads I read here overnight....unbelievable.

    And that's a confirmation!
  3. MrMacMack macrumors 6502a

    Oct 24, 2012
    Try in this order and move to the next step if it continues to not work:

    - restart
    - reset (hold power and home button)
    - reset all settings (settings > general > reset)
    - check for software updates
    - backup and restore as new
    - contact Apple for replacement

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