Can't install Mac OS X Mountain Lion

Discussion in 'iMac' started by mutchy126, Jan 24, 2013.

  1. mutchy126, Jan 24, 2013
    Last edited: Feb 23, 2013

    mutchy126 macrumors regular

    Joined:
    May 8, 2011
    Location:
    UK
    #1
    I am unable to Install Mac OS X Mountain Lion. I have tried:
    • Deleting and Reinstalling the Application
    • Restarting Computer
    • Defragmenting Computer
    • Repairing Disk (using Disk Utility)
    • Closing Applications
    • Resetting PRAM
    • Resetting SMC
    Can anyone help me?

    [​IMG]

    [​IMG]
     
  2. costabunny macrumors 68020

    costabunny

    Joined:
    May 15, 2008
    Location:
    Weymouth, UK
    #2
    have you tried closing all your apps? (I see skype, App Store and poss some others in the taskbar).

    just a far out idea to try
     
  3. mutchy126 thread starter macrumors regular

    Joined:
    May 8, 2011
    Location:
    UK
    #3
    I have tried that! :(
     
  4. costabunny macrumors 68020

    costabunny

    Joined:
    May 15, 2008
    Location:
    Weymouth, UK
    #4
    So I googled the error filename for you and found an apple support case that matched. This one said making a boot disk solved the problem.

    So I think you are out of options for app install. Looks like you need to make an installer disk or USB.

    Here is a link that can help from macworld
     
  5. oldhifi macrumors 6502a

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
    #5
    Mountain Lion

    If you paid for it then call Apple they will guide you thru it..
     
  6. mutchy126 thread starter macrumors regular

    Joined:
    May 8, 2011
    Location:
    UK
    #6
    I am unable to download the Mac OS X Mountain Lion installer so I can't do that. I don't have the installer on my computer.
     
  7. costabunny macrumors 68020

    costabunny

    Joined:
    May 15, 2008
    Location:
    Weymouth, UK
    #7
    The only other idea I have then is either to find a friend with a mac to try downloading the installer for you, or take the mac to an Apple Store (call first) and maybe the geniuses can do something with it.
     

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