So! My last previously used iMac was a disaster that had to be returned. Now I have a replacement, and I have a new issue that makes me want to send this one back too! The computer keeps randomly crashing and restarting. It is a 2017 iMac, and the problem MAY be that I used my High Sierra from Time machine, when it could be that only Mojava and up I think is supported on this iMac.
So, I decided to try to do an update. The problem is, this iMac THINKS that High Sierra is all up to date! I can't seem to update the OS. Now here is where things get weirder. When I look at the Mac App store, the upgrades page shows me what apps need to be upgraded, and tells me that I need to update the Mac to a newer version of the OS. But when I click on the link to take me to the Catalina update, or whatever, it just keeps taking me to the High Sierra page?
I am confused here, any ideas? I am about to ship this computer back AGAIN and just go MS Windows.
So, I decided to try to do an update. The problem is, this iMac THINKS that High Sierra is all up to date! I can't seem to update the OS. Now here is where things get weirder. When I look at the Mac App store, the upgrades page shows me what apps need to be upgraded, and tells me that I need to update the Mac to a newer version of the OS. But when I click on the link to take me to the Catalina update, or whatever, it just keeps taking me to the High Sierra page?
I am confused here, any ideas? I am about to ship this computer back AGAIN and just go MS Windows.