Can't install new software?

Discussion in 'Mac Basics and Help' started by Pecans, Mar 17, 2013.

  1. Pecans macrumors member

    Joined:
    Jul 31, 2012
    #1
    Whenever I try to install new software using Installer, installer says "preparing for installation" but it never installs. I have tried quitting installer using terminal and restarting my computer but no matter what I do I can't install new software. Any ideas?
     

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  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Does it also happen in another, even temporarily created, user account?
    Do you use Mac OS X 10.7.5 or OS X 10.8.2 or 10.8.3?
     
  3. Pecans thread starter macrumors member

    Joined:
    Jul 31, 2012
    #3
    I'm on 10.8.3 but it also wouldn't work on 10.8.2.
    I tried installing some software on a guest account and it wouldn't let me install it there either.
     
  4. James Craner macrumors 68000

    James Craner

    Joined:
    Sep 13, 2002
    Location:
    Bristol, UK
    #4
    Did you follow the instructions on the support page of the developers website if installation fails? Specifically

     
  5. Pecans thread starter macrumors member

    Joined:
    Jul 31, 2012
    #5
    Thanks that seemed to work!
     

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