can't install new version of Itunes

Discussion in 'iPod touch' started by eclipse01, Jun 8, 2011.

  1. eclipse01 macrumors 68020


    May 16, 2011
    Eau Claire, WI
    it says it cant install quicktime which is needed for Itunes and fails/quits

    anyone encounter this before?

    PS I know I have quicktime already installed, I even tried downloading QT and installing just that, but I still get the error.
  2. JediMeister macrumors 68040

    Oct 9, 2008
    Are you running a PC or Mac? And what version of the OS? In any event you likely have to remove iTunes completely off the computer. Here are steps based on your operating system:

    For Windows XP

    For Vista/7

    For Mac OS X

    Note that for Mac OS X 10.6, QuickTime X is integrated into the OS so if there is something wrong with it you'll need to reinstall the entire operating system.

Share This Page