can't install new version of Itunes

Discussion in 'iPod touch' started by eclipse01, Jun 8, 2011.

  1. eclipse01 macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #1
    it says it cant install quicktime which is needed for Itunes and fails/quits

    anyone encounter this before?

    PS I know I have quicktime already installed, I even tried downloading QT and installing just that, but I still get the error.
     
  2. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    Are you running a PC or Mac? And what version of the OS? In any event you likely have to remove iTunes completely off the computer. Here are steps based on your operating system:

    For Windows XP

    For Vista/7

    For Mac OS X

    Note that for Mac OS X 10.6, QuickTime X is integrated into the OS so if there is something wrong with it you'll need to reinstall the entire operating system.
     

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