Can't install OS

Discussion in 'MacBook' started by whiteyoshi, Jan 1, 2012.

  1. whiteyoshi macrumors newbie

    Jan 1, 2012
    I just got my first white unibody 2010 Macbook (A1342) with no OS installed then I got Snow Leopard installation DVD. I'm trying to install OS by turning on the Macbook. It just shows a white blank screen with a folder and "?" in the center. I try to insert the DVD into the drive but it doesn't automatically take in the disc. I could shove it in but I fear I may damage the DVD or drive or never get the disc back. How should I go about doing this?
  2. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    Does The Disc

    Go into the drive at all? If not, you may have a hardware issue.

    Normal process for installation is.

    Insert DVD

    Shut down your mac

    Reboot whilst holding the option key

    More information here:

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