Can't install software...pls help!

Discussion in 'MacBook Pro' started by zizzou, Nov 8, 2010.

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  1. zizzou, Nov 8, 2010

    zizzou macrumors newbie

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    Nov 8, 2010
    #1
    Hello. I'm trying to install iTunes 9.2.1 but I keep getting a pop-up saying: the destination folder iTunes 9.2.1 is on a locked volume. Please select another destination. I hope you can help!! I tried getting some help from Apple but couldn't afford their tech support, the only thing they could tell me is I need to look into system security and something about unlocking the computer??
     
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  2. spinnerlys, Nov 8, 2010

    spinnerlys Guest

    spinnerlys

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    #2
    Are you an admin on the Mac you want to install iTunes?

    If so, take a look at the Applications folder and open the GET INFO window of that folder and see, what it says under "Sharing and Permissions".

    What Mac OS X version do you have?
     
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  3. RZS, Nov 8, 2010

    RZS macrumors newbie

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    Nov 5, 2010
    #3
    Any particular reason you're installing an old version of iTunes? Certainly doesn't sound like the reason for your problem. Just curious.
     
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  4. DewGuy1999, Nov 8, 2010

    DewGuy1999 macrumors 68040

    DewGuy1999

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    #4
    Sounds like you may be trying to install iTunes on the mounted DMG (or CD/DVD) that iTunes comes on instead of your hard drive. Make sure that that install destination is your hard drive.
     
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