Can't install software...pls help!

Discussion in 'MacBook Pro' started by zizzou, Nov 8, 2010.

  1. zizzou macrumors newbie

    Nov 8, 2010
    Hello. I'm trying to install iTunes 9.2.1 but I keep getting a pop-up saying: the destination folder iTunes 9.2.1 is on a locked volume. Please select another destination. I hope you can help!! I tried getting some help from Apple but couldn't afford their tech support, the only thing they could tell me is I need to look into system security and something about unlocking the computer??
  2. spinnerlys Guest


    Sep 7, 2008
    forlod bygningen
    Are you an admin on the Mac you want to install iTunes?

    If so, take a look at the Applications folder and open the GET INFO window of that folder and see, what it says under "Sharing and Permissions".

    What Mac OS X version do you have?
  3. RZS macrumors newbie

    Nov 5, 2010
    Any particular reason you're installing an old version of iTunes? Certainly doesn't sound like the reason for your problem. Just curious.
  4. DewGuy1999 macrumors 68040


    Jan 25, 2009
    Sounds like you may be trying to install iTunes on the mounted DMG (or CD/DVD) that iTunes comes on instead of your hard drive. Make sure that that install destination is your hard drive.

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