Can't install Windows Support Software because it is not currently available

Discussion in 'Windows, Linux & Others on the Mac' started by jawn12, Sep 25, 2012.

  1. jawn12 macrumors newbie

    Joined:
    Sep 25, 2012
    #1
    I'm trying to get my Bootcamp drivers downloaded so I can use Windows on my Mac, but I get the following error message every single time

    "Can't install Windows Support Software because it is not currently available from the Software Update server".

    I've been getting this for over a week now. I'm running Mountain Lion and no longer have my Snow Leopard CDs that came with my Macbook Pro, so I have no other way to get them. How can I get these drivers?

    Thanks for your help
     
  2. hfg macrumors 68040

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #2
    When you start BootCamp in OS X, you should get a selection to download the current Windows BootCamp drivers and save them on either a DVD or a USB flash drive. Then, after your Windows has been installed, insert the driver disk and run the installation file.



    -howard
     
  3. jawn12 thread starter macrumors newbie

    Joined:
    Sep 25, 2012
    #3
    Howard, the issue I'm describing is a direct result of the instructions you just provided. After going through those steps for the past week, every single time I am given an error that the drivers are unavailable from Apple's servers.
     
  4. hfg macrumors 68040

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #4
    Oh ... OK ... I thought you were trying to download them from within Windows from the Apple servers. :)

    That is very odd ... just to check, I am currently as I type downloading the drivers from the BootCamp Assistant to a DVD disk and it appears to be proceeding normally. It does go really slow in the middle of the download (it did the same thing a couple of days when I last download them to a thumb drive), but then it picks up towards the end. I do not get any messages such as yours. This download completed successfully and burned the DVD.

    Sounds like it may be a file name corruption within your BootCamp Assistant that is trying to find a non-existant url/filename? You can go to Apple/Support and see the previous versions of the drivers, but I haven't found the ver. 4 drivers through that method so far. The only way I know to get the latest ver. 4 drivers is through the already discussed download method.

    I wonder what would happen if you removed "Boot Camp Assistant.app" from your application/utilities folder and tried a software update check or OS X repair. That operation might attempt to replace the BC Assistant.app with a fresh copy.

    -howard
     

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