Can't log into Aol using Messages

Discussion in 'OS X Mavericks (10.9)' started by kidtronix, Oct 5, 2013.

  1. kidtronix macrumors regular

    Joined:
    Jan 10, 2002
    Location:
    Brooklyn, NY
    #1
    Just upgraded from Lion to Mavericks and can no longer log into my Aol IM account using Messages. It says "Unable to verify account name or password."

    I was earlier getting some verification problems belonging to my web-host. See my Aol IM is my email address and the domain for the email address is my own, in fact my name. So it gave verification issues regarding ipage.com who is my webhost for my domain. But that doesn't make sense, why would Messages need anything from my domain host when that is just my Aol IM handle? I never had any problems in iChat. Anyone?

    Thanks in advance.
     
  2. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
  3. kidtronix thread starter macrumors regular

    Joined:
    Jan 10, 2002
    Location:
    Brooklyn, NY
  4. slothbear macrumors newbie

    Joined:
    Mar 10, 2009
    #4
    seeing same result via different path

    AOL is marked as "inactive" and the "Log In" menu item is grey. And somewhere along the way I saw a message about verifying the address – at my own email domain... which is crazy.

    I wasn't sure what else to try, so I went for the good old re-boot. I deleted my AOL account from Messages, then added it. Note, you can't use the "Aol" choice that first comes up when you press the PLUS, that's for new accounts I think. Choose Other Messages account..., then AIM.

    After entering my old name and password, I'm back on AIM. or Aol. whatever. I've no clue what went wrong, but re-boot is always a good idea –*especially when it is this easy to try.
     
  5. fastasleep macrumors 6502

    fastasleep

    Joined:
    May 21, 2010
    Location:
    Seattle, WA
    #5
    Thanks, this helped in Yosemite —*kept trying to re-add my account via the AOL button, but yes you need to scroll down and do "Add Other Account..." instead. Not sure why I couldn't sign in with the AOL thing as I allegedly have an email address with them because of my AIM account. Maybe the AOL button's been broken for years and nobody noticed. :)
     
  6. nim6us macrumors member

    nim6us

    Joined:
    Nov 20, 2012
    #6
    Fcuking shittay programing! I was banging my head against the wall with this one for a while. Thanks for the solution, I got my account added now. Thank god for message boards!
     

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