Can't log into iCloud??

Discussion in 'Mac Basics and Help' started by Swoop1, Jul 18, 2016.

  1. Swoop1 macrumors newbie

    Jul 18, 2016
    hi can anyone help I can't log into iCloud on my MacBook it keeps saying " you can't sign in at this time please try again" but no matter how many times I try it says same thing Can anyone please tell me why ??? Thanks in advance
  2. chabig macrumors 603

    Sep 6, 2002
    It could be lots of reasons. Maybe iCloud is suffering a service interruption. Maybe there is a network issue. Try logging out of your account and back in. Try rebooting the machine.
  3. Swoop1 thread starter macrumors newbie

    Jul 18, 2016
    Yep just tried loging out and a restart still same message ??
  4. keysofanxiety macrumors G3


    Nov 23, 2011
    Is the time and date correct on your laptop? Is your operating system fully up-to-date?
  5. Swoop1 thread starter macrumors newbie

    Jul 18, 2016
    Yes on both counts but thanks
    --- Post Merged, Jul 18, 2016 ---
    I'm starting to think I maybe best to reset the Mac to factory settings and start again it's my first Mac and I've only had it for a week so won't be losing anything I can't replace would this be a good idea ??
  6. RobertBosworth macrumors newbie


    Apr 29, 2016
    Hm, maybe you should update the os to the latest versionn and it will allow you to login?
  7. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    Check to see if you can log directly into Your Apple ID and see if you can log into that. If you can't log into the web site then you have been hacked!

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