Can't Log into my iCloud website

Discussion in 'OS X El Capitan (10.11)' started by martosprint, May 10, 2016.

  1. martosprint macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #1
    I've always been able to type into the address bar "iCloud.com" on my iMac and I would see all my choices photos, find my phone, etc.
    But the past few days I've been getting this:

    Safari Can't Open Page
    cannot parse response
    NSURLerrordomain 1017

    I've never had a problem opening iCloud.com before and this just started. I googled that error but it still didn't explain what to do about it, or either I just couldn't understand it. I tested it on my iPad and iPhone to locate my wife's iPhone when she was out and it worked. I just can't open up the iCloud.com page on the computer.
    Everything else works fine, any ideas?
    Thanks for a reply...
     
  2. richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
  3. martosprint thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #3
    --- Post Merged, May 11, 2016 ---
    Hi Richard 2, thanks for the reply. I didn't think of trying it on other browsers. But now after I tried it with both firefox and chrome it worked with those browsers. Still wondering why it doesn't work with Safari though....I just tried Safari again just now.
     
  4. richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
    #4
    1. Do you have any security software, such as ESET Cyber Security, installed?

    2. Do you have any Safari extensions installed?
     
  5. martosprint thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #5
    --- Post Merged, May 11, 2016 ---
    Hi, the only ext. I have is Translate. I do have Eset cybersecurity installed. The thing is that Eset been working for me forever without a problem. I disabled Eset and then tried to open my iCloud.com in Safari and it still didn't work so it can't be the problem.
    Thanks for the answer though...
     
  6. richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
  7. martosprint thread starter macrumors 6502

    Joined:
    Jun 1, 2010
    Location:
    Florida
    #7
    --- Post Merged, May 12, 2016 ---
    Hi again Rich, thanks for that last link you posted. Being that Safari is the only browser affected I can live with it. Just wondering why Eset became a problem all of a sudden. I could use Chrome or Firefox if I have to. It's not that big a deal.
    thanks for your help....cheers
     
  8. richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
    #8
    The issue was probably caused by a recent update to the ESET software. You should report the issue to ESET so they can fix it.
     

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