Can't login to Apple Communities

Discussion in 'macOS' started by sepandee, Feb 4, 2016.

  1. sepandee macrumors regular

    Joined:
    Jun 11, 2007
    #1
    For the past few months, on my macbook, every time I try to log in, I'm confronted with the "We'll be back. We are busy updating Apple Support Communities..." sticky. I've tried on both safari and on chrome. On safari, I tried deleting the apple.com cache, and once again I was logged out and could see the discussion forum. But again, as soon as I try logging in, i'm hit with the sticky note and can't view the site anymore, let alone post something on it.

    *halp*? I tried searching online for the solution but so far have come up empty handed.
     
  2. colourfastt macrumors 6502a

    colourfastt

    Joined:
    Apr 7, 2009
  3. sepandee thread starter macrumors regular

    Joined:
    Jun 11, 2007
    #3
    No it hasn't. If you do a search on google, you'll see that there are posts from 2016, 2015, 2014, etc.
     
  4. rshrugged macrumors 6502a

    Joined:
    Oct 11, 2015
    #4
    I just tried ASC in Fx and Safari. No problem.

    You said you "deleted the apple.com cache". Did you empty all Safari caches through the Develop drop-down menu in the Menu Bar? To reveal : Safari preferences --> Advanced --> Tick the "Show Develop menu in the menu bar".

    In that Develop drop-down menu, there's an option to "Empty Caches". (Safari 9.0.3)
     
  5. sepandee thread starter macrumors regular

    Joined:
    Jun 11, 2007
    #5
    Just tried this. Then went to discussions.apple.com, put it my login credentials, and hit the same sticky note.
     
  6. rshrugged macrumors 6502a

    Joined:
    Oct 11, 2015
    #6
    I found this discussion at ASC about a member who had the same issue as yours. They logged in with a different account and it looked as if a "Community Specialist" fixed the user's original account.

    Alternatively, you can contact board help at communityaccounts@apple(dot)com
    https://discussions.apple.com/docs/DOC-5952 (address listed under "General" heading, #13)
     

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