Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Can't open cd's/discs
- Thread starter mikali103
- Start date
- Sort by reaction score
Quick Qns - what iMac model, and what condition are the disks in (any scratches or finger marks)?
What you report reads like a hardware problem, maybe dust on the lens inside the optical drive. Quick fixes are blow compressed air into the drive slot, and use a lens cleaning disk.
What you report reads like a hardware problem, maybe dust on the lens inside the optical drive. Quick fixes are blow compressed air into the drive slot, and use a lens cleaning disk.
Not an uncommon situation with Mac optical drives unfortunately- particularly with commercial disks! 
If your machine is still under warranty (or an AppleCare extended warranty), if possible make an appointment at the Genius Bar and take your machine in to an Apple retail store with a small selection of disks that it rejects to demonstrate the problem. It is usually a simple matter of them replacing the drive mechanism itself. I have had to do this with 3 client machines and they were very good about replacing them without question. None of the three have reported problems after the replacement so far (the oldest replacement being about 20 months old now).
If your machine is still under warranty (or an AppleCare extended warranty), if possible make an appointment at the Genius Bar and take your machine in to an Apple retail store with a small selection of disks that it rejects to demonstrate the problem. It is usually a simple matter of them replacing the drive mechanism itself. I have had to do this with 3 client machines and they were very good about replacing them without question. None of the three have reported problems after the replacement so far (the oldest replacement being about 20 months old now).