Cant open files

Discussion in 'iPad' started by sjleworthy, Sep 18, 2016.

  1. sjleworthy, Sep 18, 2016
    Last edited: Sep 18, 2016

    sjleworthy macrumors 65816

    sjleworthy

    Joined:
    Dec 5, 2008
    Location:
    Penarth, Wales, UK
    #1
    just updated my ipadpro12.9 to ios 10, and upgraded to the latest versions of Pages and Numbers.

    Now, all of a sudden, i cant open any of my usual files in these apps with the message tells me the previous owner has stopped sharing and i dont have permission to access the files. Wtf? How is this sorted? Its VERY important.
     
  2. masotime macrumors 68000

    masotime

    Joined:
    Jun 24, 2012
    Location:
    San Jose, CA
  3. craig1024 macrumors regular

    Joined:
    Feb 15, 2016
  4. sjleworthy thread starter macrumors 65816

    sjleworthy

    Joined:
    Dec 5, 2008
    Location:
    Penarth, Wales, UK
  5. sjleworthy thread starter macrumors 65816

    sjleworthy

    Joined:
    Dec 5, 2008
    Location:
    Penarth, Wales, UK
    #5
    well, i actually found, completely by accident, a stupid solution to the problem -

    none of my Numbers/Pages files worked after the software update. so i went into the app, selected all files and hit delete (thinking i'd do a restore to try fix things). i then exited the apps and went back into them only to find, infront of my eyes, the files re-appearing. they all now worked just dandy. most strange.
     
  6. iPadDad macrumors 6502

    iPadDad

    Joined:
    Sep 8, 2014
    #6
    Lucky that didn't permanently delete them off of iCloud
     

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