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Can't open PDF files on Firefox
- Thread starter geno59
- Start date
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What file are you trying to view?
Is it online?
Perhaps we can try it and see if it works
Woof, Woof - Dawg
Is it online?
Perhaps we can try it and see if it works
Woof, Woof - Dawg
Any suggestion on where I can find one to download? Sorry for my lack of computer knowledge. Thanks again for all the help.
It is a annuity file through my E-mail. I've had my Mac for about a year and have always had problem downloading files with it. Thanks for the help Dawg!What file are you trying to view?
Is it online?
Perhaps we can try it and see if it works
Woof, Woof - Dawg
First things first -
Send the link to what you are trying to display, that will make it easier.
(MacDawg is wise)
There are several files that I access that insist on downloading to my desktop or documents before being viewed; they all don't simply "show up." So I guess it depends on what you are viewing too.
If it is your annuity, we don't need to see it
Try some of the manuals on this page and see what happens
Do they send you a link in your email?
Woof, Woof - Dawg
I was able to download those manuals with no problem. It appears the problem is with secure documents through my E-Mail. Does this make any sense?
It was a link through my E-Mail that took me to the site. After logging in, I tried to download a monthly statement through a link and it wouldn't allow me to due to an error. Hope this helps.
Wouldn't be an email problem then
And you tried it with another browser... like Safari... and it worked?
Woof, Woof - Dawg
And you tried it with another browser... like Safari... and it worked?
Woof, Woof - Dawg
Wouldn't be an email problem then
And you tried it with another browser... like Safari... and it worked?
Woof, Woof - Dawg
I remember having some problems downloading things on Firefox then trying it on Safari and it would work. Wish I could remember exactly what it was I was trying to download. I will save the link next time it happens. The most recent problem is through the link in my E-Mail but the link took me directly to the site Lincoln financial group-where I logged in but was unable to download my statement. I'll paste here what the error says.
When you go to the website, copy the url in the address line and paste it into Safari... then log in with Safari and try to download the .pdf
Just need to verify you are having a problem with Firefox only
Woof, Woof - Dawg
Just need to verify you are having a problem with Firefox only
Woof, Woof - Dawg
I just fixed the problem. I went under tools and there was a drop down box for PDF download options. I checked Use PDF plugin when opening PDF files and that seemed to have fixed the problem. I do appreciate all the help and understanding in helping me sort through this mess. Thanks!
Well Dawg, I do have another weird issue perhaps you can help me with. If I open up youtube and try to play a video (song) a message comes up saying I either have Javascript turned off or I don't have an updated version of Adobe. However, if I go through Safari, I can hear songs through youtube with no problem. I must have messed up a setting somewhere recently as I hadn't encountered this problem through Firefox before.