Can't Open *.ZIP File in OL2003 running under Win7

[hanabowt]

We have OL2003 installed on a PC running Windows7. Customer receives an eMail with a zipped attachment - we double-click the attachment and the system asks us if we'd like to open or save the attachment - we choose open, but nothing happens.

If we save the file and then attempt to open it, it opens normally as expected.

Any ideas anyone?

 

[mariapotemlina]

Open the rar file with WinRAR first. A dialog box will appear with the rar file. Now right click on the rar file. A context menu appears on the right click. Select the option ‘Repair Archive’. Now select a location to save the repaired rar file. Click the OK button. The file will be repaired. You may also click on Extract to button in WinRAR after opening the rar file, as an alternative. Then check the ‘Keep broken files’ option below, and then extract the file. Also use Zip Restore Toolbox on web https://groups.google.com/forum/?hl=en#!topic/winzip-repair-exe/53yK9UJQQTk