CAN'T PLAY VIDEO ON MACBOOK,VLC NOT RESPONDING

Discussion in 'MacBook Pro' started by 1925007, Oct 28, 2015.

  1. 1925007 macrumors newbie

    Joined:
    Dec 12, 2011
    Location:
    Australia
    #1
    Hi Guys

    I have problem with my mac, VLC can't play video, it keeps freezing. I tried to use other media player, same thing happened.

    My photos app also doesnt work when VLC can't play the videos.

    I had this problem since Yosemite, I am on El Cap now.

    Is there anyone have the same problem like me? Please help.

    View attachment 596327
     

    Attached Files:

  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    First we'll verify there aren't any software/hardware issues causing the problem. Doesn't take long at all to do so it's worth us getting that out the way before we check anything else.

    1) Download SMART Utility and run it, anything other than 'Passed' means your HDD is corrupted.

    2) Verify volume in Disk Utility, quote this if you get red writing & we'll run repair in OS X Utilities.

    3) Providing the above two steps demonstrated no issues, restart your Mac with 'reopen windows when logging back in' disabled/unticked. Any better?

    Please let me know what the news is.
     
  3. 1925007 thread starter macrumors newbie

    Joined:
    Dec 12, 2011
    Location:
    Australia
    #3
    Ran SMART Utility, PASSED
    Verify volume in Disk Utility, seems work fine
    Restarted (reopen windows Disabled)

    Still no luck.
     
  4. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #4
    Sorry for belated reply, I don't autowatch threads so best to quote and I'll get the message :)

    Try completely uninstall VLC by dragging into AppCleaner

    Restart again, reinstall VLC.

    Any luck?
     

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