Can't print: "Filter failed"

Discussion in 'macOS Sierra (10.12)' started by Janichsan, Sep 30, 2016.

  1. Janichsan macrumors 65816

    Janichsan

    Joined:
    Oct 23, 2006
    #1
    Sierra apparently killed my printer (Canon iP4600): whenever I try to print more than just simple text, I get a blank sheet of paper and the error message "Filter failed".

    Has anyone else encountered this problem and found a solution? What I can find on the net regarding this doesn't seem to offer any help.
     
  2. davvanc macrumors member

    Joined:
    Oct 29, 2015
    #2
    Canon has released new drivers, here is the Japanese page http://cweb.canon.jp/drv-upd/lasershot/lslxmacosx5.html and you should be able to find the web site for your country.
    My multi-function Canon printer does print with new driver, but it leaves the printer with a red error light after each print job, requiring a shut off–turn on again each time. Canon does not test with the betas so I thibk you are screwed if you are running the beta version.
     
  3. Janichsan thread starter macrumors 65816

    Janichsan

    Joined:
    Oct 23, 2006
    #3
    These unfortunately aren't drivers for my printer. There are no updated drivers for the model I use.
     
  4. davvanc macrumors member

    Joined:
    Oct 29, 2015
    #4
    So right you are. http://cweb.canon.jp/cgi-bin/download/select-os.cgi Even this Japanese site has nothing later than 10.9 drivers. Arf... Canon
     
  5. Janichsan thread starter macrumors 65816

    Janichsan

    Joined:
    Oct 23, 2006
    #5
    Great. Turns out neither Canon nor Apple still offer support for my printer… :(

    Now, what was that open source printer drivers suite called?
     
  6. davvanc macrumors member

    Joined:
    Oct 29, 2015
    #6
    Is this what you were thinking of?
    http://gimp-print.sourceforge.net/MacOSX.php
     
  7. Janichsan thread starter macrumors 65816

    Janichsan

    Joined:
    Oct 23, 2006
    #7
  8. halofan56 macrumors newbie

    halofan56

    Joined:
    Oct 23, 2015
    #8
    If you go on Canon's website support under Mac OS X Compatibility, the sierra column, Canon is working with Apple to resolve the compatibility issues with sierra os. I am having a similar issue with my PIXMA MX922. To put it simply, it's across the board. I just spoke with a Canon rep, they're saying they aware of the issues and trying to resolve it soon. The one driver you need is the CUPS driver, the main driver. Still waiting for it. The ICA driver and scanner driver is available for mine, check for yours.
     
  9. Janichsan thread starter macrumors 65816

    Janichsan

    Joined:
    Oct 23, 2006
    #9
    I've seen that, but neither Canon nor Apple will release updated drivers for the iP4600, which is 8 years old by now. Canon has stopped support for it three years ago, and Apple dropped it with the release of Sierra.
     
  10. halofan56 macrumors newbie

    halofan56

    Joined:
    Oct 23, 2015
    #10
    I am sorry that Canon doesn't support you printer any longer. I am waiting patiently for my Canon MX922 daily for them to release updated drivers. In general it prints. When I do a label for a cd, the graphical text doesn't print correctly. If I use a different program, I get the "filter failed" error.
     

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