Can't purchase Applecare over the phone in FL?

Jessem1133

macrumors 6502
Original poster
Sep 12, 2014
368
233
After being on hold for thirty minutes, Apple just informed me I can't buy Applecare over the phone. Because I live in FL. Awesome.
 

Spink10

Suspended
Nov 3, 2011
4,261
1,019
Oklahoma
After being on hold for thirty minutes, Apple just informed me I can't buy Applecare over the phone. Because I live in FL. Awesome.
Do you already have your phone? If so, they require to verify it is in working order. That may be why they said you cannot purchase over the phone.
 

Jessem1133

macrumors 6502
Original poster
Sep 12, 2014
368
233
Do you already have your phone? If so, they require to verify it is in working order. That may be why they said you cannot purchase over the phone.
Yup. It says right on Apple's page it can be purchased over the phone.
 

BasicGreatGuy

macrumors G5
Sep 21, 2012
12,921
12,402
In the middle of several books.
According to the website, Apple can connect to your phone remotely to check for problems. Once you do that and provide proof of purchase, you can get AppleCare+

"How to get AppleCare+
Add it to your shopping cart during the checkout process when you purchase your new iPhone.
Buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:
At an Apple Retail Store (requires inspection of your iPhone and proof of purchase)
By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)"

http://store.apple.com/us/product/S...a8dbaf73d9b407c8852466b68bffc33331d22a0cf6692

Unfortunately, Florida legislature passed a law requiring items like AppleCare+ to be purchased in person.
 

bronzini

macrumors member
Jun 20, 2009
81
0
According to the website, Apple can connect to your phone remotely to check for problems. Once you do that and provide proof of purchase, you can get AppleCare+

"How to get AppleCare+
Add it to your shopping cart during the checkout process when you purchase your new iPhone.
Buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:
At an Apple Retail Store (requires inspection of your iPhone and proof of purchase)
By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)"

http://store.apple.com/us/product/S...a8dbaf73d9b407c8852466b68bffc33331d22a0cf6692
yep, I did it over the phone last week. Easy.
 

pish6969

macrumors regular
Sep 10, 2014
219
26
Could be just a per state type of thing. Some states may have different laws when it comes to this?

I purchased mine over the phone last week no problems here in NJ
 

BasicGreatGuy

macrumors G5
Sep 21, 2012
12,921
12,402
In the middle of several books.
Could be just a per state type of thing. Some states may have different laws when it comes to this?

I purchased mine over the phone last week no problems here in NJ
Florida law prevents that, unfortunately.

----------

Can this been bought over the phone or for the website if you bought through Verizon
Unless your state prevents it, you can purchase over the phone with Apple by calling the number I posted, and following the steps for remote connection and proof of purchase.
 

edlex

macrumors 68000
Apr 14, 2010
1,998
804
Miami
After being on hold for thirty minutes, Apple just informed me I can't buy Applecare over the phone. Because I live in FL. Awesome.
No it can't. Florida law doesn't allow it. You have to go to an Apple store in person to buy it. Ask me how I know#
 

pish6969

macrumors regular
Sep 10, 2014
219
26
Can this been bought over the phone or for the website if you bought through Verizon

Yes I got my phone at Verizon store and bought over phone.

To me it's crazy they give people insurance without physical inspection. I could have had a smashed up phone that still worked as far as diagnostics and they would never know.

I'm not complaining though!

----------

No it can't. Florida law doesn't allow it. You have to go to an Apple store in person to buy it. Ask me how I know

Let me guess....you went thru what op did?
 

edlex

macrumors 68000
Apr 14, 2010
1,998
804
Miami
Yes I got my phone at Verizon store and bought over phone.

To me it's crazy they give people insurance without physical inspection. I could have had a smashed up phone that still worked as far as diagnostics and they would never know.

I'm not complaining though!

----------




Let me guess....you went thru what op did?
Unfortunately I did.
 

TheBuffather

macrumors 6502
Jul 19, 2009
466
209
Orlando, FL
To everyone saying the Florida law prevents that, you are wholly incorrect. You can buy AppleCare over the phone, you just have to make sure you tell them and they will transfer you to someone who is authorized to sell to you in Florida. I have done it numerous times. I just did it with my iPhone 6. If one of the representatives tell you that they cannot sell AppleCare to you, insist on being transferred to supervisor or someone else.

The process is simple once you get to the person you need to speak to. They text you a link which runs a diagnostic on your phone to make sure everything is okay, and then they send you an email with a link to a page that you can enter your credit card information on to buy the warranty.
 

cymolia

macrumors 6502a
Mar 17, 2012
528
20
Orange County, FL
Fla laws can be weird, like you cant buy extended warranty for your car from any other dealer outside the state except at dealers from within fl (Hondacare)
 
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