I'm shutting down apps. so I can load / burn some CDs. - I start with the Finder (mistake). I'm sittin' here like a B.F.Skinner rat-in-training beaten' on these keys trying to figure out why there's no response from that little pointy arrow below The Finder. I then figure out what's going on as I back off and try something else. - Will ALL open applications show up as icons in the dock? Which others are resistant to 'quit' attempts? If there's no quit option under it's title in the Menu, I guess it's obvious . . .