Can't receive texts from specific person only in group message.

Discussion in 'iPhone' started by Dreamliner330, Dec 17, 2016.

  1. Dreamliner330 macrumors 6502a

    Joined:
    Sep 1, 2011
    #1
    My friend has an iPhone 7 and when he is in a text message group of 3 he consistently cannot get texts from one specific person. If that person sends him a text directly, he gets it. If he is in a group of 4, it works fine too.

    He had this problem with his iPhone 6. I suggested he try to shut off iMessage and factory reset if that doesn't work. He shut off iMessage and still has the problem. He just got an iPhone 7 (set up as new). Still has the problem.

    iPhone is on Verizon. Android phone is on T-Mobile I think.

    What do we do?!?!?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    group messages when there is an android device involved are flaky. I would use whatsapp if I'm honest.
     
  3. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #3
    So its an iPhone iOS problem then?

    Wait. Does everybody have to use Whatsapp?

    No, thats dumb.
     
  4. Desimundha macrumors newbie

    Joined:
    May 29, 2013
    #4
    WhatsApp > when it comes to group messaging
     
  5. macfacts macrumors 68020

    macfacts

    Joined:
    Oct 7, 2012
    Location:
    Cybertron
    #5
    The problem is SMS text isn't good for group chats and iMessage isn't available on Android.
     
  6. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #6
    The other 2 phones are Android and only the iPhone is having this issue not recieving texts in a group from this one specific person. If the group is 4 people, no problem. If the message is sent direct, no problem. Only in a group of 3 is there a problem.

    The answer cannot be "force everyone to use a special app because the iPhone is a special snowflake" :/
     
  7. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
  8. bradbomb macrumors regular

    Joined:
    Jan 7, 2002
    Location:
    Los Angeles, CA
    #8
    The people who are using Android, are they using their original number or their Google Voice number? I remember Google Voice numbers having issues with MMS group chats.

    I have a group text where most are Samsung phones and we have no issues of missing texts with pictures & videos.
     
  9. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #9
    He said regular phone number. Doesn't have google voice.

    Its so weird. Its only this one person in a group of 3 he has problems with. Direct or in a group of 4, no problem. Different group of 3 people, no problems...
     
  10. bradbomb macrumors regular

    Joined:
    Jan 7, 2002
    Location:
    Los Angeles, CA
    #10
    Has he tried to delete the existing thread in his phone and let it create a new thread. I have had issues on my iPhone where I had a group thread stop working and had to basically create a new thread. It was weird and unexplained, but hasn't happened since iOS 10 came out
     
  11. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #11
    He did a factory reset and got a new 7. So...yes.

    Apparently it 'works for a bit, then stops working' but I'm not certain how accurate that statement is. and if it is accurate, its less than one day.
     
  12. laudern macrumors 6502a

    Joined:
    Jan 5, 2011
    #12
    You must be new around here to think otherwise....
     

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