I'm visiting my aunt for Christmas, and she asked me to update her iPhone for her. I said no problem, but when I went into iTunes it said it couldn't recognize it and to restore the phone. I did some searching and I've only seen people have this problem if they had a jailbroken or hacked phone. If it was my iPhone, I'd just make a backup of everything I want and just restore it, but because it's not mine and the person using it is very computer illiterate, I want to avoid that. The phone's version is 2.0.2 and I want to be able to update it, but I haven't had any luck. I restarted both the iMac and the iPhone, updated all the software on the iMac, and still nothing. Any help would be greatly appreciated!! Edit: If I were to just restore it, is there an easy way to back everything up? I saw a guide for backing up and restoring, but it won't give me that option now that iTunes won't recognize it.