Can't reinstall OS to sell iMac

Discussion in 'macOS' started by Dilby, Feb 5, 2017.

  1. Dilby macrumors newbie

    Joined:
    Jun 8, 2007
    #1
    Hi all-

    I'm preparing my iMac to sell, and have followed apple's own list of things to do before selling. I have reformatted the hard drive in disk utility while in recovery mode, and am now trying to reinstall the OS. However when I try to do this it shows that it wants to try to install Sierra, which isn't the OS the machine came with which is what I thought this stage did. It then says it will need to contact apply to verify the machine - so i press ok - and nothing at all happens.

    Any ideas?! (Tried posting this direct to the mac forums but they are having issues apparently!)

    Thanks
     
  2. GrievingFob606, Feb 5, 2017
    Last edited by a moderator: Feb 5, 2017
  3. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
  4. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #4
    Make sure that you boot into Internet Recovery (Cmd-Opt-R) and not just regular recovery.
     
  5. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #5
    Command Option R as shown in http://support.apple.com/kb/HT204904 will fix it - If the iMac is a Late 2011 or newer. If it's a Mid-2011 or older, that won't work; you'll want to get a Snow Leopard DVD disc.
     
  6. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #6
    Unless it's a model that was sold with 10.7 at some point (even if your specific machine came with 10.6), in which case a firmware update will add the functionality.

    Confused yet? :)
     
  7. Fishrrman macrumors G4

    Fishrrman

    Joined:
    Feb 20, 2009

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