cant reinstall osx

Discussion in 'MacBook Pro' started by wolfe155, Dec 6, 2011.

  1. wolfe155, Dec 6, 2011
    Last edited: Dec 6, 2011

    wolfe155 macrumors newbie

    Joined:
    Dec 6, 2011
    #1
    i am trying to sell my mac book pro, so i put the mac osx cd in my computer to erase the drive using the disk utility. then when it was done i went to go reinstall osx it fails after a few minute. does anyone have any suggestions? i have tried reinstall a few time now with no success. also i went to the disk utility and tried verifying and repairing the disk

    the error it give me is "the installer could not copy the necessary support files"
     
  2. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #2
    I would try and reformat the drive (using HFS+) through disk utility and see if that works. Sometimes a complete reformat will do the trick. I am assuming that you are using the disk that came with the system.
     
  3. wolfe155 thread starter macrumors newbie

    Joined:
    Dec 6, 2011
    #3
    i have tried reformatting a few times now and it still doesn't work. also im trying to install snow leopard if that matters
     
  4. squeakr macrumors 68000

    squeakr

    Joined:
    Apr 22, 2010
    #4
    Yes, it does matter as if your MBP never came with SL then it will be hard to get it installed (unless it is a MBP that was once offered with it, such as early 2011). Your responses are vague, but if the version of SL you are installing is lower than the one included with the MBP originally it is not going to happen (for example if it is an early 2011 and you are trying to install a retail SL it won't work as the retail versions are lower versions than were included when the MBP was originally released). Without more information it is hard to help. We need MBP version and SL version to help further.
     

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