Can't rent movies

Discussion in 'Apple TV and Home Theater' started by Passante, May 26, 2008.

  1. Passante macrumors 6502a

    Passante

    Joined:
    Apr 16, 2004
    Location:
    on the sofa
    #1
    After renting a movie a week with my Apple TV I am was unable to rent a movie last night. Got the error message "There's a problem communicating with the iTunes Store". I can browse movie trailers and previews. I can even buy music on iTunes. So I restarted Apple TV and logged in and out of iTunes. Still can't rent.

    Any thoughts. I'm thinking this is an iTunes issue. Hoping this is an iTunes issue since this is an original Apple TV purchased when they were first released.
     
  2. aawil macrumors 6502a

    aawil

    Joined:
    May 18, 2008
    #2
    I'm getting the same thing. I guess I shouldn't have waited to the last day for this weeks 99 cent rental.
     
  3. pjarvi macrumors 65816

    pjarvi

    Joined:
    Jan 11, 2006
    Location:
    Round Lake, IL
    #3
    Same thing happened to me last night. I bought a movie through iTunes on my MacBook, but couldn't rent a movie with the AppleTV. I didn't test trying to rent through iTunes though.
     
  4. aawil macrumors 6502a

    aawil

    Joined:
    May 18, 2008
    #4

    I just did and got basically the same thing.
     
  5. Passante thread starter macrumors 6502a

    Passante

    Joined:
    Apr 16, 2004
    Location:
    on the sofa
    #5
    Update

    So out of curiosity I tried renting a movie on my G4 tower and got a similar message. I turned my DSL modem and Airport off hoping that would fix things with no luck. The fact that I'm having problems on two different machines makes me think that it may be a problem with my iTunes account. Any thoughts>
     
  6. Passante thread starter macrumors 6502a

    Passante

    Joined:
    Apr 16, 2004
    Location:
    on the sofa
    #6
    I seem to be back in business. I was able to rent Legend. Apple support did not say what if any fix occurred. I certainly didn't change anything in my Apple TV box.
     

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