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Can't reply to emails sent to 'hide my email' addresses

W

whitestar27

macrumors member
Original poster
Sep 27, 2012
73
65
New Zealand
Apologies if this has been covered before, a cursory search didn't turn up anything.

I have been using the 'Hide my Email' addresses that iCloud+ lets you set up for a while with my various logins. There is one issue though - if one of the sites using one of the fake emails, say our local buy and sell site, sends me emails from buyers, I'm unable to reply to them. Any reply gets bounced by the mail server. This has been happening for a long time now and I've migrated a lot of them to regular email addresses which is highly irritating.

Is this expected behaviour? Should I not expect to be able to use those addresses for anything more than logins that I'm never going to use for emailing people?

I'm using Apple Mail for this, not a third party client.

Cheers!

Chris
 
The only time I have experienced this type of behavior is when the buy/sell site only lets you reply within its site. I cannot recall a particular site but for example Ebay you would have to reply from within Ebay, not the email the app sent saying someone is inquiring about an item you want to sell.

My understanding at the time was the buy/sell only allowed communication via they site so they can track sales, and potential commissions.
 
mmkerc said:
The only time I have experienced this type of behavior is when the buy/sell site only lets you reply within its site. I cannot recall a particular site but for example Ebay you would have to reply from within Ebay, not the email the app sent saying someone is inquiring about an item you want to sell.

My understanding at the time was the buy/sell only allowed communication via they site so they can track sales, and potential commissions.
Click to expand...
Literally any email sent from one of the sites I have them set up with will bounce if I reply. It's annoying when I buy something and someone from customer service emails me to ask a question because I can't reply to them. I don't know if it ever worked but it hasn't for at least a year. Emails to my regular iCloud address are able to be replied to.
 
whitestar27 said:
Apologies if this has been covered before, a cursory search didn't turn up anything.

I have been using the 'Hide my Email' addresses that iCloud+ lets you set up for a while with my various logins. There is one issue though - if one of the sites using one of the fake emails, say our local buy and sell site, sends me emails from buyers, I'm unable to reply to them. Any reply gets bounced by the mail server. This has been happening for a long time now and I've migrated a lot of them to regular email addresses which is highly irritating.

Is this expected behaviour? Should I not expect to be able to use those addresses for anything more than logins that I'm never going to use for emailing people?

I'm using Apple Mail for this, not a third party client.

Cheers!

Chris
Click to expand...
That is not normal behavior. The emails should not be bounced by the server. Did you register the site account with the same alias email?
 
Apple_Robert said:
f it doesn’t help you, I am guessing the buy / sell places are seeing the alias email as spam (or worse) and rejecting it.
Click to expand...
Nah I just tested sending from my work email address to one of the aliases I had created and trying to reply to that is what gave me the bounce message I quoted.
 
Apple_Robert said:
I think the following thread may be of help. If it doesn’t help you, I am guessing the buy / sell places are seeing the alias email as spam (or worse) and rejecting it.

Click to expand...
Unfortunately it did not help. Also, it's doing the same thing on two Macs, an iPhone and an iPad.. All are broken.

I've been slowly unpicking this mess and reassigning to my actual email address, guess I'll continue doing that and forget about 'hide my email' and the disaster it's been for me.
 
whitestar27 said:
Unfortunately it did not help. Also, it's doing the same thing on two Macs, an iPhone and an iPad.. All are broken.

I've been slowly unpicking this mess and reassigning to my actual email address, guess I'll continue doing that and forget about 'hide my email' and the disaster it's been for me.
Click to expand...
For what it worth I have four email accounts. My personal account that I have had for over 30 years. A second account for this particular issue using outlook mail. All purchases I make are done through this account. For sites that I do not frequently use but requires me to provide an email I use I have a third (Yahoo) account. My last account is one that I use for financial transactions (banks/brokerage/etc), which I change my PW and security key several times a year. While I purposely used different email host, I use the Mail app to interface with all four accounts.
 
MajorFubar said:
Gonna be honest, I never considered the Hide My Email fake addresses to be anything but aliases for receive-only.
Click to expand...
Neither did I, and when I set them up I didn't consider the possibility of those sites sending me email.
I've switched completely to a different mail provider now and I'm slowly moving them over
 
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Reactions: MajorFubar
I have had this too. In my case, I think it is because the aliases are linked to @gmail.com, but my Apple Mail is @googlemail.com, so it doesn't like the mismatch.
 
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