Can't reset appleID

Discussion in 'iOS 5 and earlier' started by qtrim, Oct 13, 2011.

  1. qtrim macrumors regular

    qtrim

    Joined:
    Oct 7, 2011
    #1
    Before upgrading my iPad to iOS5, I used my husbands appleID for purchases, but I also had entered my email address so I could receive Facetime calls. Now I want to use my email address as as my appleID for iCloud and iMessage, but I have no idea what my password was. I've gone to iforgot.apple.com and entered it about twenty times, but it never sends me a reset email. Any alternate way to reset it?
     
  2. B737 macrumors 6502a

    B737

    Joined:
    Oct 22, 2008
    Location:
    Jersey Shore
    #2
    total train wreck man, its not you, its apple...
    i tried tech support over the phone, chat and email...
    the only way i sorted it out was by emailing support. this morning i was getting responses within ten minutes and had the whole thing cleared up in less than an hour. they fixed my account from their end and i was finally able to log in.

    email them, good luck, report back
     
  3. qtrim thread starter macrumors regular

    qtrim

    Joined:
    Oct 7, 2011
    #3
    Five emails later still no luck. Does iTunes support have a phone number?
     
  4. D1G1T4L macrumors 68000

    D1G1T4L

    Joined:
    Jun 26, 2007
    Location:
    Phoenix, AZ
  5. B737 macrumors 6502a

    B737

    Joined:
    Oct 22, 2008
    Location:
    Jersey Shore
    #5
    call the main apple support hotline listed on the web site under support, maybe they can help. i was put through to tech support
     

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