Can't reset iphone, says my password is incorrect

[SamB11]

Hi, Im trying to reset my old iphone back to factory settings so that my Dad can have it, But it wont let accept my apple ID password to turn off find my iphone. I know the password is correct as i've just used it on my 6s. This is really annoying me as it won't even let me reset it through itunes either.

Thanks.

 

[timeconsumer]

Hi, Im trying to reset my old iphone back to factory settings so that my Dad can have it, But it wont let accept my apple ID password to turn off find my iphone. I know the password is correct as i've just used it on my 6s. This is really annoying me as it won't even let me reset it through itunes either.

Thanks.

If you login at iCloud.com will it allow you to remove the iPhone from your account there?

https://support.apple.com/kb/PH2702?locale=en_US

 

[AlphaTeam]

Do you have an internet connection? It needs one.