Can't reset iphone, says my password is incorrect

Discussion in 'iPhone' started by SamB11, Dec 11, 2015.

  1. SamB11 macrumors member

    SamB11

    Joined:
    Jul 1, 2014
    Location:
    Cornwall
    #1
    Hi, Im trying to reset my old iphone back to factory settings so that my Dad can have it, But it wont let accept my apple ID password to turn off find my iphone. I know the password is correct as i've just used it on my 6s. This is really annoying me as it won't even let me reset it through itunes either.

    Thanks.
     
  2. timeconsumer macrumors 65816

    timeconsumer

    Joined:
    Aug 1, 2008
    Location:
    PNW
    #2
    If you login at iCloud.com will it allow you to remove the iPhone from your account there?

    https://support.apple.com/kb/PH2702?locale=en_US
     
  3. AlphaTeam macrumors regular

    AlphaTeam

    Joined:
    Sep 26, 2005
    #3
    Do you have an internet connection? It needs one.
     

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