Cant restore iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Liane 63, Apr 13, 2012.

  1. Liane 63 macrumors newbie

    Apr 13, 2012

    My iPhone 4s suddenly died on me and I cant get it to do ANYTHING.

    When I put it in restore mode and have it connected to mac, i get the message:

    The iphone could not be restored. This device isnt eligible for the requested build.

    When I hook it up to my mac, itunes does not recognise it, it wont charge or turn on and it has the usb sign on the screen. This phone has never been jailbroke, unlocked or anything, just a standard straight out of the box iphone 4s.

    I did drop it weeks ago but it has been working fine until yesterday.

    Please help
  2. enoC macrumors 6502


    Jul 2, 2009
    Which iOS-version are you trying to restore to?
  3. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    Try a DFU restore.
    If still nothing bring it to Apple to have it replaced.

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