cant restore jailbroken iphone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by gtp6785, Jun 25, 2009.

  1. gtp6785 macrumors newbie

    Joined:
    Jun 25, 2009
    #1
    i jailbroke my iphone 2.2.1 and i tried to restore it and it starts fine and shows the apple but when it gets about half way the phone reboots with the pineapple logo and some guy with his hands in the air saying something shows up on the screen and the iphone freezes with that screen and itunes freezes with the verifying software screen what can i do to fix this? has this happend to anyone
     
  2. crisss1205 macrumors 6502a

    crisss1205

    Joined:
    Oct 7, 2008
    Location:
    NYC
    #2
    That "guy with his hands in the air" is Steve Jobs and that is the restore mode. You should try to restore by...

    1) Turn off the phone
    2) hold the home button while plugging the phone into iTunes
    3) Preform a restore
     
  3. gtp6785 thread starter macrumors newbie

    Joined:
    Jun 25, 2009
    #3
    same thing happens

    i tried that and same thing happens steve jobs comes up and i tunes stops responding with the screen that says verifying iphone software has anyone had this problem and i really need help dont know what to do only had this phone for a month
     
  4. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #4
    Help!!!

    hi,
    i have the same issue, i have tried holding the home button whilst plugging in my iphone to itunes several times and get the same result. please help, my mrs is going to kill me!!!
    thanks
    timm
     
  5. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #5
    Have you tried restoring it from DFU mode? what itunes version do you have?
     
  6. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #6
    i dont know what DFU mode is and when i turn the iphone on i dont get a chance to do anything. the pineapple comes up Steve Jobs and thats it.
     
  7. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #7
    ok plug the phone to the computer and make sure itunes is running....then turn off your phone....once its off hole the power and home buttons for 12 seconds then release the power button but keep holding the home button till itunes recognizes it then attempt to restore again
     
  8. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #8
    thanks i have done that my pc says that new software is installed and ready to use. what do i do now as nothing has happened?
     
  9. timmywimmy macrumors newbie

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    Jul 2, 2009
  10. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #10
    hold shift and click on restore if you are using a downloaded firmware or just click restore to newest firmware





    update: do a hard reset by holding both power and home till phone reboots
     
  11. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #11
    there isnt an option for me to click restore the same thing just keeps happening pineapple and then steve, really sorry to be a pain!
     
  12. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #12
    does the same thing happen if you click on upgrade?
     
  13. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #13
    i dont get an option to upgrade. when i held the home button and the power button a bubble came up on my pc stating that new software was installed and ready to use, that closed then nothing happend anywhere, i still have itunes running the iphone is connected to it and nothing, im growing increasing concerned that the iphone in wrecked.
     
  14. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #14
    try it again... turn off the phone but keep it plugged in to the computer...... hold power and home button down for 10 seconds then release power and keep holding home until itunes detects the phone (the screen of the phone should be black if done correctly)
     
  15. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #15
    my pc detects something as it makes the sound but nothing else happens neither itunes or my pc show the iphone as detected or usable
     
  16. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
    #16
    try it again after you reset your computer.....do you have access to another pc ?
     
  17. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #17
    i have reset my pc and carried out the below instructions but im getting the same reult. i wish i had not jailbroken the thing now...i dont even use any of the available apps!!!
     
  18. Spidesol macrumors member

    Spidesol

    Joined:
    May 26, 2009
    Location:
    Dallas, TX
  19. timmywimmy macrumors newbie

    Joined:
    Jul 2, 2009
    #19
    what about re installing itunes i have been having issues with it for ages, im still getting no where
     

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