Resolved Can't run 'Apple Hardware Test' - how do I run this on early 2011 El Capitan MBP?

theMouthPiece

macrumors member
Original poster
May 9, 2007
48
1
Wales, UK
Hi All

I have my MacBookPro booked into a genius bar appointment this Thursday as I would like them to take a look at my early 2011 Mac to get an idea as to what the problems I am experience actually are, and of course to get a quote from Apple for repair. Of course, I appreciate this may be the most expensive option, but hey ho.

The genius bar appointment notification I received, contains a URL that links to the 'Apple Hardware Test' instructions, however - these don't appear to work for my MacBookpro.

Step 4 of these instructions states...

4. Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding the D key until you see the Apple Hardware Test icon:

When I follow these instructions I see the - 'Network Recovery Mode' this may take a while - screen with the spinning globe icon, quite obviously... not the 'Apple Hardware Test' icon I am told I should see.

So, given that my MacBookPro is a 13" early 2011, running the latest up-to-date version of El Capitan, can someone please advise me how to run the 'Apple Hardware Test' please?

Many thanks.
 

treekram

macrumors 68000
Nov 9, 2015
1,849
401
Honolulu HI
If you press and hold "D" on startup, after the globe spins, it should end up somewhere (eventually) - either in Recovery (4 options - Restore from Time Machine Backup, Reinstall macOS, Get Help Online, Disk Utility), Apple Hardware Test or abyss (gray or black). Try at least twice.

On my mid-2012 MBP 13", with the spinning globe (AHT is not on the disk), I do end up in the Apple Hardware Test. Obviously, you need a working network to do this. On my 2012 Mini (which has access both through hard-wired Ethernet and WiFi) which was recently upgraded to High Sierra (don't know if that has anything to do with it - I'm pretty sure it used to work), I don't get the spinning globe - I get the black abyss from the very start.

You can also use the instructions in this link (you will need a USB flash drive you can erase):
https://github.com/upekkha/AppleHardwareTest

Download the file for your MBP - the early 2011 13" MBP is MacbookPro8,1. The download site is an Apple site. Follow the instructions in the "Run AHT from bootable USB stick" section. People have reported that the "cp -r /Volumes/AHT/System /Volumes/USBstick/" instructions says there are no files with that name. If you encounter that, try "cp -r /Volumes/AppleHardwareTest/System /Volumes/USBstick/"

Quite frankly, the AHT leaves much to be desired so if you can't get it working, it's not a big deal - just tell the Apple folks you tried - they know that there's a lack of consistency in getting it to work.
 

theMouthPiece

macrumors member
Original poster
May 9, 2007
48
1
Wales, UK
Many thanks treekram, your advice was followed and I managed to get the test app restored on my drive - somehow!! Now when I press D on boot, it does indeed run the Apple Hardware Test.

I shall post the results in a new thread and mark this thread as resolved.

Many thanks.
 

Adam Filter

macrumors newbie
Jun 29, 2019
1
0
Many thanks treekram, your advice was followed and I managed to get the test app restored on my drive - somehow!! Now when I press D on boot, it does indeed run the Apple Hardware Test.

I shall post the results in a new thread and mark this thread as resolved.

Many thanks.
Sorry to dig out an old thread, but I followed all the instructions in the github link (tried with 2 different usb sticks) and when I boot from the stick and hold D I get

Error: 0x8000000000000003, Cannot Load 'EFI/Drivers/TestSupport.efi'
Status: 0x00000003
Error: 0x8000000000000003, Cannot Load 'EFI/Drivers/TestSupport.efi'
Status: 0x00000003

If I try to do the diagnostic from my standard drive (without the usb stick) I get Network Recovery (spinning globe) after which I get the same error (appearing once).

My machine is Mac Mini Late-2012, so I downloaded the github bundle containing the MacMini6,2 package.

Any ideas?
 

arnolfo

macrumors newbie
Feb 9, 2013
5
0
Sorry to dig out an old thread, but I followed all the instructions in the github link (tried with 2 different usb sticks) and when I boot from the stick and hold D I get

Error: 0x8000000000000003, Cannot Load 'EFI/Drivers/TestSupport.efi'
Status: 0x00000003
Error: 0x8000000000000003, Cannot Load 'EFI/Drivers/TestSupport.efi'
Status: 0x00000003

If I try to do the diagnostic from my standard drive (without the usb stick) I get Network Recovery (spinning globe) after which I get the same error (appearing once).

My machine is Mac Mini Late-2012, so I downloaded the github bundle containing the MacMini6,2 package.

Any ideas?

Same issue, Any solutions found?