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Can't Seem to buy AppleCare for IOS on the Apple site

Apple_Robert

Apple_Robert

Contributor
Original poster
Sep 21, 2012
36,441
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In a van down by the river
Anyone else have trouble buying AppleCare for iPhone online (via Apple site). The site recognizes my phone serial and hardware number. I have tried several times with Safari and Chrome. And when I click on the buy button and log in, the next page address appears to be the agreements page. However, nothing loads and page is blank.
 
Hmm. That is strange.

I don't buy AppleCare for the phones. So not going to try it.

But as a troubleshooting step, try logging in before buying. See if that helps. Like log in to the store before clicking to buy.
 
depending on where you live sometimes you can't do it online. sometimes you have to do it in person. I know in Florida you either have to buy it at an apple store, or you can do it over the phone but you have to get routed to the right person.
 
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I called into Apple just now, and the kind lady was able to run the diagnostics test on the phone and get me signed up.

Will have to chalk it up to probable website problem with Apple.

Thanks for the replies to try and assist.
 
BasicGreatGuy said:
Anyone else have trouble buying AppleCare for iPhone online (via Apple site). The site recognizes my phone serial and hardware number. I have tried several times with Safari and Chrome. And when I click on the buy button and log in, the next page address appears to be the agreements page. However, nothing loads and page is blank.
Click to expand...

Same thing happened to me 3ish weeks ago. Had to call and do it over the phone after the remote diagnostic as you ended up doing eventually.
 
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