Can't send email with pdf attachments suddenly!

[newbiemacgal]

Hi all,

Lst night, out of the blue, I discovered I am unable to send either AOL or Yahoo emails with pdf attachments on my Imac. This never happened before and I am wondering if I have a virus? How would I tell? My IMAC was purchased new Dec. 2009.

When I send AOL email with pdf attachments I get a "we encountered a technical issue" message. When I save the draft email the attachments disappear. A few times the email was sent wthout the attachments.

In Yahoo, it loads forever and then stops. Since I sometimes work from home this is beyond frustrating and bewildering. I appreciate any help!

 

[JediMeister]

Can you login to your email accounts via web access and see if your quota is nearing capacity? And what quality/size are these PDFs? Email providers typically limit attachment size/message to 20 MB, some may have lower caps.

 

[Gregg2]

Lst night, out of the blue, I discovered I am unable to send either AOL or Yahoo emails with pdf attachments on my Imac. This never happened before and I am wondering if I have a virus? How would I tell?

Yeah, you're a newbie alright!
No, you don't have a virus, because:
1. There is no such thing that affects the Mac OS. Not one. Zip. Nada.
2. Even on Windows, what you describe is not what a virus causes.

 

[newbiemacgal]

Can you login to your email accounts via web access and see if your quota is nearing capacity? And what quality/size are these PDFs? Email providers typically limit attachment size/message to 20 MB, some may have lower caps.

I will check re: limit.

 

[GGJstudios]

This never happened before and I am wondering if I have a virus?

There are no viruses that can run on Mac OS X, and there never have been.

Mac Virus/Malware Info​

 

[newbiemacgal]

Needhelping sending email with PDFS! Please!

There are no viruses that can run on Mac OS X, and there never have been.

Mac Virus/Malware Info​

Can anyone please help me? Why can't I no longer send an email with a pdf attachment? Any ideas or suggestions? Please.

 

[GGJstudios]

Can anyone please help me? Why can't I no longer send an email with a pdf attachment? Any ideas or suggestions? Please.

Did you follow the suggestion already posted about checking size limits?

 

[newbiemacgal]

Did you follow the suggestion already posted about checking size limits?

Apologize in advance, how do you check the size? I ask because I never had to check before when sending pdfs.

 

[JediMeister]

Navigate to where the PDF is saved on the computer, highlight it and use the keyboard shortcut +I. The size will be listed under the general information.

 

[MisterMe]

Apologize in advance, how do you check the size? I ask because I never had to check before when sending pdfs.

You may also check see the file size by setting your Finder window to list view.