Can't send email with pdf attachments suddenly!

Discussion in 'Mac Apps and Mac App Store' started by newbiemacgal, Feb 28, 2011.

  1. newbiemacgal macrumors member

    Joined:
    Jan 12, 2010
    #1
    Hi all,

    Lst night, out of the blue, I discovered I am unable to send either AOL or Yahoo emails with pdf attachments on my Imac. This never happened before and I am wondering if I have a virus? How would I tell? My IMAC was purchased new Dec. 2009.

    When I send AOL email with pdf attachments I get a "we encountered a technical issue" message. When I save the draft email the attachments disappear. A few times the email was sent wthout the attachments.

    In Yahoo, it loads forever and then stops. Since I sometimes work from home this is beyond frustrating and bewildering. I appreciate any help!:eek:
     
  2. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    Can you login to your email accounts via web access and see if your quota is nearing capacity? And what quality/size are these PDFs? Email providers typically limit attachment size/message to 20 MB, some may have lower caps.
     
  3. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #3
    Yeah, you're a newbie alright! ;)
    No, you don't have a virus, because:
    1. There is no such thing that affects the Mac OS. Not one. Zip. Nada.
    2. Even on Windows, what you describe is not what a virus causes.
     
  4. newbiemacgal thread starter macrumors member

    Joined:
    Jan 12, 2010
    #4
    I will check re: limit.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    There are no viruses that can run on Mac OS X, and there never have been.
     
  6. newbiemacgal thread starter macrumors member

    Joined:
    Jan 12, 2010
    #6
    Needhelping sending email with PDFS! Please!

    Can anyone please help me? Why can't I no longer send an email with a pdf attachment? Any ideas or suggestions? Please.
     
  7. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #7
    Did you follow the suggestion already posted about checking size limits?
     
  8. newbiemacgal thread starter macrumors member

    Joined:
    Jan 12, 2010
    #8
    Apologize in advance, how do you check the size? I ask because I never had to check before when sending pdfs.:confused:
     
  9. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #9
    Navigate to where the PDF is saved on the computer, highlight it and use the keyboard shortcut :apple:+I. The size will be listed under the general information.
     
  10. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #10
    You may also check see the file size by setting your Finder window to list view.
     

Share This Page