Can't setup a used iPad I bought from my school

Discussion in 'iPad Tips, Help and Troubleshooting' started by msilletti, Jun 4, 2017.

  1. msilletti macrumors newbie

    Joined:
    Jun 4, 2017
    #1
    I purchased an iPad from my school and have been using it for my senior year. I will be enrolled in college this fall and I want to erase it and use my personal Apple ID on it. I signed out of icloud and settings, then went to general>reset>erase all content and settings and allowed it to clear. When it rebooted, I started to setup the iPad like a new one but got to a step where it wants me to login to my school account.

    The screen is called "Configuration" and it states, "XXX Schools will automatically configure your iPad."

    If I cleared the settings, how would it have any programmed info about my school account? The whole point of clearing it is to enter my personal Apple ID and use it without the school's oversight.
     
  2. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #2
    They should have removed the profile prior to selling it to you. You'll have to go back to them.
     
  3. msilletti, Jun 4, 2017
    Last edited: Jun 4, 2017

    msilletti thread starter macrumors newbie

    Joined:
    Jun 4, 2017
    #3
    I was hoping that wouldn't be the case since the IT group is not there in the summer. I basically have a paper weight until that can happen :(

    Is this MDM or DEP both of which I read about via googling this problem.
     
  4. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #4
    If they offer classes in the summer, someone in IT is there.
     
  5. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #5
    It's most likely both of those. IT people who work for schools are there in the summer to get ready for fall.
     
  6. Stevessvt macrumors 6502

    Joined:
    Jul 2, 2010
  7. chrfr macrumors 604

    Joined:
    Jul 11, 2009
    #7
    That doesn't work with the way this is configured. When the device activates with Apple, it is set up to be configured with the school's system.
     

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