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Can't share pictures directly to imessage!

itlnstallion818

macrumors newbie
Original poster
Jul 12, 2017
27
2
Columbus, OH
ios 11 beta 1 and 2 i have lost the ability to open photos, pick a photo (or multiple), and send directly to messages.

All my other apps show up, outlook, facebook, instagram, etc., but messages is missing from the list of available apps. I have to go in to messages and then add a photo!

It is like this on both my ipad pro and iphone 7s.
 

DaveOP

macrumors 68000
May 29, 2011
1,530
2,198
Portland, OR
This is not a problem on any of my iOS 11 devices. iPhone 7+, both sizes of iPad Pro Gen 2. Maybe you need to reset some settings.
 
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itlnstallion818

macrumors newbie
Original poster
Jul 12, 2017
27
2
Columbus, OH
nobody i've talked with has this problem either. I've reset all settings and erased, restored, etc., same problem.

Where WOULD a setting like this exist? messages doesnt appear in the "more" folder to select from. I'm at a loss!
 
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Feenician

macrumors 603
Jun 13, 2016
5,223
4,964
Where WOULD a setting like this exist?

When people say reset all settings they are referring to Settings -> General -> Reset -> Reset all Settings. This changes settings you can see, as well as ones you can't, and is a pretty good troubleshooting method when all else fails.
 
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digitalexplr

macrumors 65816
Dec 13, 2016
1,299
861
Central Missouri
Resetting all would a good choice to try. Since Messages is a default option for sharing with photos it may well be a hidden setting that has gotten toasted.
 
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ysuee

macrumors member
Jul 19, 2017
36
9
Cleveland, OH
I have this exact problem. It's due to the device management of my mobile devices. iOS profiles have been installed that change the behavior of a few apps. For example, when I open a picture using the Photos app and choose to 'send it' to someone else, 'message' is not an option, but email is. My workplace has also inhibited the ability to open certain files from the Mail app.

Under Settings ==> General ==> Device Management, do you have profiles installed?

When I remove these profiles, I'm able to send photos from the Photos app via the Messages app.

thanks



ios 11 beta 1 and 2 i have lost the ability to open photos, pick a photo (or multiple), and send directly to messages.

All my other apps show up, outlook, facebook, instagram, etc., but messages is missing from the list of available apps. I have to go in to messages and then add a photo!

It is like this on both my ipad pro and iphone 7s.
 
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darkarw

macrumors regular
Oct 3, 2014
229
42
I have this exact problem. It's due to the device management of my mobile devices. iOS profiles have been installed that change the behavior of a few apps. For example, when I open a picture using the Photos app and choose to 'send it' to someone else, 'message' is not an option, but email is. My workplace has also inhibited the ability to open certain files from the Mail app.

Under Settings ==> General ==> Device Management, do you have profiles installed?

When I remove these profiles, I'm able to send photos from the Photos app via the Messages app.

thanks


This is very interesting I have a device management profile on both my iPad and my iPhone for work. I have this same isssue as well. Could it be that there device management profile needs to be updated for iOS 11? In turn could be responsible for causing the problem?
 
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itlnstallion818

macrumors newbie
Original poster
Jul 12, 2017
27
2
Columbus, OH
ha! there it was. i have an MDM profile from my workplace. removed it and there is imessage! thank you for posting!
[doublepost=1500482597][/doublepost]i reinstalled the MDM profile and imessage disappeared again.
 
Last edited:
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nolanclark

macrumors newbie
Aug 15, 2017
3
0
I have this exact problem. It's due to the device management of my mobile devices. iOS profiles have been installed that change the behavior of a few apps. For example, when I open a picture using the Photos app and choose to 'send it' to someone else, 'message' is not an option, but email is. My workplace has also inhibited the ability to open certain files from the Mail app.

Under Settings ==> General ==> Device Management, do you have profiles installed?

When I remove these profiles, I'm able to send photos from the Photos app via the Messages app.

thanks

Thanks for the help, this was the solution.
 
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nolanclark

macrumors newbie
Aug 15, 2017
3
0
Probably for compliance. Do you work in a FINRA regulated industry? Many companies (mine included) have to archive text messages for FINRA/SEC compliance.
Not exactly, but somewhat related. Not sure why they would block access to my texts as it is a personal device, but the profile related to the issue is for work email access. Not sure, but glad it is now working.
 
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darkarw

macrumors regular
Oct 3, 2014
229
42
Mine worked on iOS 10. Just not with 11.

^^^^ This is my frustration. That I understand that within the apps that I use for work I understand not being able to share to an app like messages. That being said I should be able to share pictures to my messages apps as it has worked in iOS9 and iOS 10.
 
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