Can't share pictures directly to imessage!

Discussion in 'iOS 11' started by itlnstallion818, Jul 12, 2017.

  1. itlnstallion818 macrumors newbie

    Joined:
    Jul 12, 2017
    Location:
    Columbus, OH
    #1
    ios 11 beta 1 and 2 i have lost the ability to open photos, pick a photo (or multiple), and send directly to messages.

    All my other apps show up, outlook, facebook, instagram, etc., but messages is missing from the list of available apps. I have to go in to messages and then add a photo!

    It is like this on both my ipad pro and iphone 7s.
     
  2. DaveOP macrumors 65816

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    #2
    This is not a problem on any of my iOS 11 devices. iPhone 7+, both sizes of iPad Pro Gen 2. Maybe you need to reset some settings.
     
  3. digitalexplr macrumors regular

    digitalexplr

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    #3
    Not a problem here either - 6S, iPP 9.7 beta 3.
     
  4. itlnstallion818 thread starter macrumors newbie

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    #4
    nobody i've talked with has this problem either. I've reset all settings and erased, restored, etc., same problem.

    Where WOULD a setting like this exist? messages doesnt appear in the "more" folder to select from. I'm at a loss!
     
  5. Feenician macrumors 68040

    Feenician

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    #5
    When people say reset all settings they are referring to Settings -> General -> Reset -> Reset all Settings. This changes settings you can see, as well as ones you can't, and is a pretty good troubleshooting method when all else fails.
     
  6. digitalexplr macrumors regular

    digitalexplr

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    #6
    Resetting all would a good choice to try. Since Messages is a default option for sharing with photos it may well be a hidden setting that has gotten toasted.
     
  7. itlnstallion818 thread starter macrumors newbie

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    #7
    I just reset all settings with the same result.
     
  8. Feenician macrumors 68040

    Feenician

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    #8
    Which app are you sharing photos from? The Apple Photos app? When you open the share sheet, scroll all the way along to the right and hit "More". Is Messages in that list?
     
  9. itlnstallion818 thread starter macrumors newbie

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    #9
    I am using the apple photos app, doesn't show on share sheet or under "more"
     
  10. Feenician macrumors 68040

    Feenician

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    #10
    Well that's very, very strange. I'm sorry, but I can't think of any way to fix that, other than perhaps reinstalling.
     
  11. IndianBird macrumors 6502a

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    Dec 28, 2009
    #11
    Can you snap a screen recording so we can take a look in person?
     
  12. itlnstallion818 thread starter macrumors newbie

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    #12
    Sure can. what would be the best way to host a ~30 second video, ha!
     
  13. IndianBird macrumors 6502a

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    Dec 28, 2009
    #13
    Maybe Photobucket? I always just upload to the board via Tapatalk.
     
  14. DaveOP macrumors 65816

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    #15
  15. itlnstallion818 thread starter macrumors newbie

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    #16
    Yes, iMessage is on and logged in with AppleID. Happens with single or multiple photo sharing.
     
  16. ysuee macrumors newbie

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    Jul 19, 2017
    Location:
    Cleveland, OH
    #17
    I have this exact problem. It's due to the device management of my mobile devices. iOS profiles have been installed that change the behavior of a few apps. For example, when I open a picture using the Photos app and choose to 'send it' to someone else, 'message' is not an option, but email is. My workplace has also inhibited the ability to open certain files from the Mail app.

    Under Settings ==> General ==> Device Management, do you have profiles installed?

    When I remove these profiles, I'm able to send photos from the Photos app via the Messages app.

    thanks



     
  17. darkarw macrumors regular

    Joined:
    Oct 3, 2014
    #18

    This is very interesting I have a device management profile on both my iPad and my iPhone for work. I have this same isssue as well. Could it be that there device management profile needs to be updated for iOS 11? In turn could be responsible for causing the problem?
     
  18. itlnstallion818, Jul 19, 2017
    Last edited: Jul 19, 2017

    itlnstallion818 thread starter macrumors newbie

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    #19
    ha! there it was. i have an MDM profile from my workplace. removed it and there is imessage! thank you for posting!
    --- Post Merged, Jul 19, 2017 ---
    i reinstalled the MDM profile and imessage disappeared again.
     
  19. itlnstallion818 thread starter macrumors newbie

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    #20
    I wish I could figure out why my MDM blocks this ability. Drives me crazy.
     
  20. nolanclark macrumors newbie

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    Aug 15, 2017
    #21
    Thanks for the help, this was the solution.
     
  21. DaveOP macrumors 65816

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    #22
    Probably for compliance. Do you work in a FINRA regulated industry? Many companies (mine included) have to archive text messages for FINRA/SEC compliance.
     
  22. nolanclark macrumors newbie

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    Aug 15, 2017
    #23
    Not exactly, but somewhat related. Not sure why they would block access to my texts as it is a personal device, but the profile related to the issue is for work email access. Not sure, but glad it is now working.
     
  23. itlnstallion818 thread starter macrumors newbie

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    #24
    Mine worked on iOS 10. Just not with 11.
     
  24. darkarw macrumors regular

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    Oct 3, 2014
    #25
    ^^^^ This is my frustration. That I understand that within the apps that I use for work I understand not being able to share to an app like messages. That being said I should be able to share pictures to my messages apps as it has worked in iOS9 and iOS 10.
     

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