Can't shut mac down

Discussion in 'macOS' started by chrisgpix, Feb 15, 2010.

  1. chrisgpix macrumors member

    Joined:
    Nov 20, 2008
    Location:
    New Zealand
    #1
    Hi there,

    I'm unable to shut down or restart my Macbook Pro (10.6.2) the problem only occurs when I have two users logged in. I type username and password as requested and hit shutdown or return and it just does nothing, the username and password box remains on the screen. I have just run Disk Warrior through the machine to no avail. Any help greatly appreciated!

    Chris.
     
  2. DannySmurf macrumors 6502a

    Joined:
    Jul 7, 2005
    #2
    Could be something in the non-active user account that is holding up the shutdown (a Terminal window will do this, for example).

    Easy solution would be to make sure no other users are logged in before trying to shut down.
     
  3. eagles58 macrumors newbie

    Joined:
    Jan 24, 2010
    #3
    Could a program in another users be open, for instance a document that needs to be saved, and so it cancels shut down?
     
  4. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #4
    The problem is what the other two posters said, but you can force it to shut down by holding the power button for several seconds.
     
  5. chrisgpix thread starter macrumors member

    Joined:
    Nov 20, 2008
    Location:
    New Zealand
    #5
    still can't shutdown

    Sorry I might not have explained myself properly, the shutdown problem happens every time when 2 users are logged in. I know I can just hit the off button on the mac but thats not closing the system down properly is it and isn't a long term fix. Also there are no running applications on the other user (or either user come to that). and once another user is logged in it won't let either log out.
     

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