Can't sign into my macbook pro retina upon start up

Discussion in 'MacBook Pro' started by benphotographer, Oct 1, 2013.

  1. benphotographer macrumors newbie

    Joined:
    Oct 1, 2013
    #1
    Is there a way to reset the password/name I have to provide upon startup as I can sign in. Nothing seems to work. If I press the back button the two white boxes disappear and I can't click on anything. It is new and it happens as soon as I finished setting up options like location services etc so I have not even seen my desktop yet.

    What are my options.

    Thanks
     
  2. Yahooligan macrumors 6502a

    Yahooligan

    Joined:
    Aug 7, 2011
    Location:
    Illinois
    #2
    The quickest/easiest method is going to be by booting into single-user mode and changing the password via CLI.

    http://osxdaily.com/2011/04/25/change-admin-password-mac/

    The article says "change admin password" but the directions work for any user. Where is says "passwd username" you just substitute "username" with your username (You can "ls /Users" if you're not sure what your actual username is).
     

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