iPod touch can't sync/activate new exchange ipod

[godisjustpreten]

Just got my exchange from the Apple store. However, I need to activate it or whatever (it has the icon showing the sync cable). Anyway, I have iTunes 7.5 here at work, and had no problem syncing my old iTouch. However, nothing happens. It beeps when i plug the sync cable in, but nothing.

Any suggestions?

 

[godisjustpreten]

more details:

- this computer always synced my iPod Touch I had prior to exchange
- WinXP Sp2
- iTunes 7.5
- tried turning Touch on and off
- tried resetting
- tried rebooting pc
- confirmed that the apple device service was running
- tried all 4 USB ports

no luck.

 

[r21hugo]

more details:

- this computer always synced my iPod Touch I had prior to exchange
- WinXP Sp2
- iTunes 7.5
- tried turning Touch on and off
- tried resetting
- tried rebooting pc
- confirmed that the apple device service was running
- tried all 4 USB ports

no luck.

try uninstalling itunes

 

[godisjustpreten]

found the problem.
I was using a third-party sync cable.