can't synch my iphone 5s with itunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jyfy, May 22, 2016.

  1. jyfy macrumors newbie

    Joined:
    Sep 19, 2008
    Location:
    CT
    #1
    Since updating my iphone to the latest OS, I keep getting the following message when I connect my iphone to my computer. "Please update itunes to the latest version. I have the latest version of itunes, yet I keep getting this message. Anyone else experiencing this sine updating to the latest OS version.
     
  2. jetsam macrumors 6502

    Joined:
    Jul 28, 2015
    #2
    iTunes was updated to version 12.4 just a few days ago. Are you sure that's the version you have?
     
  3. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    You need to tell us which version of iOS you updated your iPhone to and which version of OS X that your computer is running. As the previous reply stated, the latest version of iTunes is 12.4.
     

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