can't transcode this .mov with anything (suggestions?)

[kwidge]

Hi, everyone. I'm trying to finish a job for a client. Problem is, one of the files won't transcode to something Adobde CS will read. I ran the file through videospec, and this is what it told me:

General:
name: Marico Q3 Take 1 Ret Plans.mov
container: MOV - Quicktime
File size: 106.95 MB
duration: 1mn 13s
bitrate: 11.7 Mbps

Video:
format: H.264/MPEG-4 AVC
bitrate: Max.: 16.8 Mbps/average 11.5 Mbps / Min: --
frame rate: Max.: -- / average: 29.970 / Min: --
encoding profile: High@L4.0
Image size: 1920*1080
pixel aspect ratio: undefined
display aspect ratio: 16:9
interlacing: interlaced - bottom field first

Audio:
format: AAC - MPEG-4 audio
bitrate: 128 Kbps
resolution: undefined
frequency: 48.0 KHz
channel: 2 (stereo)
channel position: front: L R

Miscellaneous:
subititle: no subtitle
album: undefined
performer: undefined
genre: undefined
encoding date: UTC 2014-07-24 03:49:33
album artist: undefined



If the file is corrupt, how would VideoSpec let me know? Any help you guys could provide would be super much appreciated.

Thanks.

-kwidge

 

[Unami]

what programs did you try for transcoding? will the file playback in vlc ?

 

[kwidge]

Thanks. I've tried MPEG Streamclip, Handbrake, Qucktime Pro, VLC, Adobe Media Encoder, and there may have been another one or two.

Here's been my results:

MPEG Streamclip: hangs up at 55%
Handbrake: Will only export 40 seconds out of 1:13
Quicktime Pro: Hangs up after about 20%
Adobe Media Encoder: wont recognize file
VLC: Exports garbled video, no audio

Again, VLC will show the video, but I can't do anything with that file, since I can't get Adobe CC to recognize the file. Nor will Final Cut.

 

[simsaladimbamba]

Maybe the header is corrupt.

Have a go at this: http://grauonline.de/cms2/?page_id=5

It looks a bit spammy, but it managed to save me a 148 GB big MOV file that was somehow damaged.
The demo will at least restore half of it.

And if it works, and you don't want to spend the money, you can send the file to me and I repair it. I bought that tool, since it was worth to rescue that file for 30 €.

 

[kwidge]

Cool, thanks. I'll check out the link. If that doesn't work, I'll find out from the client how precious the 33 seconds I can't extract are to them.