Can't transfer rented movie to iPhone 4

Discussion in 'iPhone' started by badlydrawnboy, Aug 23, 2010.

  1. badlydrawnboy macrumors 65816

    Joined:
    Oct 20, 2003
    #1
    I've never had this problem before, but tonight I downloaded a movie and tried to transfer it to my iPhone 4. At the end of the transfer, I get this error message:

    [​IMG]

    I've tried re-authorizing the computer, resetting the time, and deleting the SC folder (all of which were suggested on the Apple Discussions site) all to no avail.

    Any ideas?
     
  2. iMaconApple macrumors 6502a

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    Jun 30, 2009
    Location:
    Sunny Diego
  3. badlydrawnboy thread starter macrumors 65816

    Joined:
    Oct 20, 2003
  4. iMaconApple macrumors 6502a

    Joined:
    Jun 30, 2009
    Location:
    Sunny Diego
    #4
    your running the lates itunes/iOS FW?

    jailbroken?

    did you try re start itunes and reboot the iphone then sync it back up again?
     
  5. badlydrawnboy thread starter macrumors 65816

    Joined:
    Oct 20, 2003
    #5
    Everything latest.

    Not jailbroken - standard AT&T.

    I restarted the computer (and thus iTunes) after deleting the SC folder. I also tried resetting all settings and shutting down the iPhone.
     
  6. iMaconApple macrumors 6502a

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    Jun 30, 2009
    Location:
    Sunny Diego
    #6
    do you have other movies?
    does this error happen for this movie only?
     
  7. badlydrawnboy thread starter macrumors 65816

    Joined:
    Oct 20, 2003
    #7
    This is the first time this has happened, and it's with a rented movie. I'm able to transfer other video content (TV shows, ripped movies, etc.) without a problem. I've never had a problem transferring rented movies in the past.
     
  8. Opstech macrumors 6502a

    Opstech

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    Jan 5, 2010
    Location:
    California
  9. Carlanga macrumors 604

    Carlanga

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    Nov 5, 2009
    #9
  10. badlydrawnboy thread starter macrumors 65816

    Joined:
    Oct 20, 2003
    #10
    No, I have 17 GB of space left.

    As I said in the initial post, I tried deleting the SC folder and that didn't work.
     
  11. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #11
    Try going into the phone's settings and the 'Store' settings. Log out and log back in.

    I don't think that will help, but I'd try it, at least.
     
  12. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #12
    ahh yes sorry it was late. The only other thing I can think of is that you must be log-in to Itunes Store in both the computer and the phone on the same account the movie was downloaded. Maybe sign-out of the store on both the comp and the phone, restart them both and sign on individually to each then try the movie sync and see if that helps.
     
  13. badlydrawnboy thread starter macrumors 65816

    Joined:
    Oct 20, 2003
    #13
    Thanks for your help, everybody.

    I talked to Apple and they're out of ideas, so they're going to replace the phone.
     

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