Can't turn on Apple Watch unlock. Mac is telling me to turn on two factor auth, but I already did.

Discussion in 'macOS Sierra (10.12)' started by ra4oasis, Sep 21, 2016.

  1. ra4oasis macrumors 6502

    ra4oasis

    Joined:
    Jul 10, 2010
    #1
    When I try to turn on the Apple Watch unlock feature, I get a message that says:

    "Two-factor authentication is required to allow your Apple Watch to unlock your Mac. To turn on two-factor authentication, you must first turn off two-step verifcation at appleid.apple.com."

    So I did just that. I logged into appleid.apple.com, turned off two step, and turned on two factor. But the error message remains the same when I check the box for the unlock feature. I've restarted a few times, waited several hours, same problem. Any ideas?
     
  2. biosci macrumors 6502a

    Joined:
    Apr 16, 2010
    Location:
    Chicagoland, IL
    #2
    I have this problem too. This message is kind of nuts if you ask me. The only real bad thing is now I have to reset all my two factor / app specific passwords!

    Anyone have any input on this?

    [​IMG]
     
  3. ptahnen macrumors newbie

    ptahnen

    Joined:
    Sep 21, 2016
    #3
    I had this issue as well and was able to solve it by signing out of icloud, keeping all the data locally that it would let me, then signing back in. This prompted me for a 4 digit security pin, which wasn't an automatically generated pin, but one I picked and set up before.
    Hope this helps.
     
  4. skimcpip macrumors regular

    Joined:
    Aug 28, 2013
  5. ics55 macrumors regular

    Joined:
    May 18, 2010
    #5
    I also had this issue. I fixed it by going into my iPhone running IOS 10 and enabling two factor authentication there as well. I had previously done it in iCloud but that wasn't enough.

    I should say that the unlock for me works sporadically. Im still not sure why that is...

    If anyone has any ideas, id be interested.
     
  6. ra4oasis thread starter macrumors 6502

    ra4oasis

    Joined:
    Jul 10, 2010
    #6
    I talked to Apple, and I made a mistake. I had two-step verification turned on, and not two-factor authentication, so it was my bad. Once I turned on two factor on my phone, everything started working.
     

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