Can't type password on startup (2016 15

Discussion in 'MacBook Pro' started by adh328, Dec 9, 2016.

  1. adh328 macrumors member

    Sep 14, 2012
    Orange County, CA
    Has anyone had an issue where you turn on the new MBP (i have the 15") and you cannot type in your password? The touch bar isn't even lit up. I restart a couple times then it works. Only happened once so far but I hope its not an ongoing issue. Only had the laptop for two days.
  2. stephenvis macrumors newbie

    Sep 9, 2007
    Had it too! put in back into sleep mode for 3 times to try again but no possibility to enter password. first time restarting worked though
  3. Queen6 macrumors 603


    Dec 11, 2008
    Putting out the fire with gasoline...
    One of the YT reviewers had the same issue. Likely Apple will resolve these SW glitches with further updates. All part and parcel of being an early adopter with Apple`s 1st Gen hardware. Been there myself in the past.

  4. Cache macrumors regular

    Sep 12, 2007
    I just had this! Received my macbook today and was playing around, surfing the web and installing a couple of apps. Afterwards let the macbook sit for a while and it put itself in hibernation mode. Upon waking, the trackpad didn't work. Forced shutdown, rebooted and I couldn't type in my password. Had this thing for less than two hours and already had to force it to shutdown. :(
  5. adh328 thread starter macrumors member

    Sep 14, 2012
    Orange County, CA
    Well just know you're not alone! Will definitely be addressed in an update... i hope.
    --- Post Merged, Dec 9, 2016 ---
    Also, I've noticed there is considerable lag when waking the laptop from sleep by opening the lid. Compared to my 2015, its a noticable 3-4 second delay longer...
  6. thejappster macrumors newbie


    Dec 9, 2016
    I feel :( I hope apple fixes this in a software update
  7. Zillan macrumors member

    Nov 15, 2011
  8. adh328 thread starter macrumors member

    Sep 14, 2012
    Orange County, CA
    I stated in my original post that the touch bar is not lit up, therefore not saying we can use Touch ID. Touch ID also does not work during this time, making me believe it is connected to the touch bar in some way.
  9. TheBacklash Suspended


    Oct 23, 2013
    this has happened to me on my old 13" MBP from time to time. Particularly when it wasn't opened for a while, the entire keyboard was unresponsive and the screen went to sleep, most times i'd just shut the lid and open it back up and be fine.
    I'd assume it's software and probably not limited to the touch bar models.
  10. irasna macrumors newbie


    Dec 12, 2016

    I don't think it was not because of the TOUCH ID. It happened on my mid 2014 Macbook Pro Retina 15".

    please share how to fix it.

  11. indiekiduk macrumors 6502

    Jul 26, 2005
    Glasgow, Scotland
    This happens when the dialogue asking if you "would like to open an application downloaded from the internet" is open behind the login screen. You need to ssh into your Mac and type sudo killall askpermissiond then you will be able to type in your password and login. Then you will see the dialogue causing the problem and just cancel it, since the process responsible is already gone, whatever you choose will have no effect. [​IMG]

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